ACTICO GmbH | Germany | 41xxx, 60xxx, 88xxx, 65xxx Friedrichshafen, Frankfurt am Main, Neuss | Permanent position | Full time / Home office | Published since: 18.02.2026 on stepstone.de
Inside Sales Operations & Process Specialist (m/f/d)
Do you want to work for one of the world's best RegTech companies? ACTICO helps companies worldwide to significantly increase their efficiency – always in line with regulatory requirements. With the ACTICO Advanced Decision Automation Technology and the scalable AI-supported software and SaaS solutions for regulatory compliance and credit risk management, the company creates significant added value for its customers, focusing on financial services. We are a diverse and international team: creative minds, experienced software experts and sharp consultants. ACTICO GmbH is part of the ACTICO Group, which connects specialised providers of digital solutions for the financial services industry under one umbrella. With more than 235 employees at six locations worldwide, including Chicago and Singapore, ACTICO Group supports more than 300 leading financial companies with innovative software solutions that combine machine learning and rule-based decision-making models to efficiently automate and optimize business-critical and regulatory processes. You can perform this position hybridly from our location Neuss, Frankfurt am Main or Friedrichshafen. .
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Your tasks • Your profile • What we offer
At ACTICO we develop intelligent software solutions for international companies. In order for our sales to be scalable, efficient and data-driven, we need strong operational structures. Right here you'll be in the game right now. How you support us: Control of central inside-sales processes (lead routing, quality, handovers, supply throughput) including ensuring consistent implementation Contact person:in for sales in process and CRM questions in operational daily work Coordination of the offer and routing clip process in close coordination with Sales and Legal Ensuring high data quality in CRM by regular checks and notes Creation of reports and dashboards as well as tracking relevant KPIs Close cooperation with Marketing, Field Sales and RevOps / IT to optimize workflows and interfaces Ensuring consistent compliance with defined sales processes and proactive identification and escaping of deviations or bottlenecks Support for user and role management and basic CRM configurations
At least 2 years of experience in Sales Operations, Inside Sales Support or Commercial Operations – ideally in the B2B Software / SaaS environment Experience in handling CRM systems such as Salesforce, HubSpot, SAP Sales Cloud or Dynamics. High process and data affinity as well as experience in reporting Very good German and fluent English skills Structured and detailed mode of operation and hands-on mentality Service-oriented in handling sales teams Solution-oriented and safe in cross-functional cooperation
Flexible working hours (lead time, no core working time), great operating climate and a motivated team Homeoffice scheme for family and occupation Working from outside (currently limited) by (worldwide) work Personal mentor and individual development opportunities (e.g. training, seminars, trade fair visits) Modern workstations with attractive conditions (team events, free drinks, fresh fruit, ice-cream in summer, etc.) Employee offers by the Advantage Portal corporate benefits Occupational pensions Occupational health insurance and occupational physician Sports programme (EGYM Wellpass) and company bike (Bike Leasing) Unlimited employment contract
Location
 | ACTICO GmbH | |
| Friedrichshafen, Frankfurt am Main, Neuss | ||
| Germany |
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