Service Delivery Manager / Focus on Process Management (m/f/d)

We're on it! Arvato Supply Chain Solutions offers you one of the most dynamic working environments you can imagine. We grow, we are innovative, we solve the challenges of our customers all over the world every day. How do we do that? With our special spirit: We're on it. We are a global team from 17,000 colleagues: in 85 locations in more than 20 countries and give every day our best for our common vision: We want to become the international supply chain company with the strongest customer orientation and the greatest focus on people and technology. As a strategic growth partner for our customers from Fashion, Beauty & Lifestyle, Healthcare, Tech and Publishers, we rely on cloud-based e-commerce and IT platforms as well as state-of-the-art automation technology to realize complex, global supply chain solutions. You love optimizing logistics processes and driving technical solutions? Then you are right with us! We need you as an IT consultant (m/w/x) with a focus on process management at our campus in Gütersloh.

You are an internal contact person for system enquiries and system-based expansion requirements of our market and logistics areas. You conceptualize system adjustments - optimize and accompany the implementation (internal/ external). The focus is on printing processes and packaging. You accompany the IT-side integration of new customers.

Studies in Information Logistics, Business Informatics, Business Administration or a comparable area At least 1.5 years of professional experience in the IT environment Excellent analytical skills and a good understanding of processes You are a real networker (m/w/x) that quickly connects with relevant departments and actively shapes cooperation

An excellent working environment with motivated colleagues. Respect, diversity, helpfulness and the ''WIR''' make us strong. Be yourself - also at dress code - and work with modern technical equipment in a cloud-based IT environment Continuous learning is rooted in our DNA and culture. We promote your network and further development with a wide range of Discovery Days, e-learnings and leadership and development programs. Our hybrid working model allows you to work mobile up to 3 days a week and flexible working time models support your work-life balance Health promotion - Stay active with our (digital) sports programs and use the advice of our medical service for all health concerns. Use our occupational health insurance Arvato Care to receive benefits that are not or only partially insured by your health insurance. In our subsidised operating restaurants you can taste fresh and healthy lunch menus daily. With us you get more than just salary! We support you, for example, with farm kindergartens, asset-effective services, a company pension, special payments such as Christmas money and you benefit from numerous employee rebates thanks to corporate benefits