Key Account Success Manager (m/f/d)

The Hamburg PPE Group combines and coordinates the competencies and resources of medium-sized consumer health care (CHC) companies with differentiated regional and indicative priorities. The core market of our growing group is Europe, but we also sell our products worldwide. We support customers from trade and industry in developing their own CHC brands with constantly new, trendy product developments. Our full service includes the entire range of services from the tailor-made idea to the shelf. With our own individually positioned brands, we also offer differentiated consumer target groups attractive solutions for their personal health management. In the group, we are currently supplying over 500 articles of all regulatory categories (free-commercial medicines, medical products, food supplements and cosmetics) and thus cover the common ingredients from cold to beauty, as well as all dosage forms from solid to liquid. We rely on high quality standards and innovative technologies or Ingredients.

These tasks await you:

Know-how across the entire dm portfolio across all product categories Ensuring a continuous overview of article history, current developments and potential risks regarding market changes/neededed raw materials etc. Priority and control of parallel topics and the introduction of appropriate measures to stabilise the customer relationship Demands / Forecast planning Supporting the daily customer requirements to strengthen customer relationship Support for professional preparation, execution and refurbishment of customer appointments Control of the entire customer communication in close coordination with internal departments Understanding and taking into account customer-specific requirements, processes and expectations Interface to Purchasing, SCM, PD, Quality & Finance

Successfully completed economic studies or comparable qualification Multiannual experience in success management, ideal for OTC, Health Care, FMCG, dietary supplements or private label Embossed understanding of trade structures and processes in the German retail environment Experience in handling complex customer requirements as well as cross-departmental projects Analytical and conceptual strength as well as high number affinity Very good knowledge of German and English in word and writing Safe handling of MS Office, especially Excel High self-responsibility and strong customer orientation Structured, solution-oriented and predictive operation High loadability and flexibility in handling ad-hoc topics Strong implementation orientation and ability to set priorities right Team skills as well as sovereign cooperation with different stakeholders High level of responsibility and accountability

a workplace in a future-proof company with high innovative strength, which operates in a constantly growing and exciting market a diverse range of tasks with a variety of design possibilities, as well as a highly qualified, motivated and collegial team A business environment characterized by flat hierarchies, trust and short decision paths The opportunity to actively engage with ideas, to think holistic across departments and to advance things in the team Takeover of responsibility and active design of processes free drinks and fresh fruit Support in occupational retirement provision beyond the statutory framework Public transport tickets