noris network AG | Germany | 85xxx, 10xxx, 90xxx, 14xxx, 13xxx, 12xxx Nürnberg, Aschheim (bei München), Berlin | Permanent position | Full time / Home office | Published since: 08.05.2026 on stepstone.de
Technical Account Manager (m/f/d)
Noris network AG stands for innovative, secure and sustainable IT solutions. With more than 600 employees, we develop high-performance services in the areas of cloud, data center, network & security and managed applications, based on a state-of-the-art, multi-technological IT infrastructure with its own high-security centres. We have grown steadily since 1993 and are now one of the leading IT specialists in Germany. Our biggest capital? A strong, diverse team with a common goal: to actively shape the digital future of our customers. This is why we attach great importance to the continuous development and promotion of all employees and are looking for reinforcement at the locations of Nürnberg, Aschheim, Berlin and remote (within Germany) - through you? ?
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Your tasks • Your profile • What we offer
You take the overall coordination for all technical requirements of the setups operated for your customers You act as an indispensable link between customers, business teams and IT Service Management You check change requests and control the technical documentation on topicality and completeness You advise your customers to develop their IT landscape with a focus on innovations and efficiency enhancements You conduct Technical Review Meetings and Change Advisory Boards and support operational risk and information security management In critical disturbances, you act as an escalation entity and assist in finding sustainable solutions
(m/w/d), study of information or comparable qualification At least 5 years of professional experience in ITIL management, preferably in co-ordinating roles (colocation, management or application services) Advanced knowledge in the operation of heterogeneous environments (Linux / Windows) and well-founded experience in virtualization, storage, backup, network and firewall Precise formulation and moderation of technical expertise with regard to technology experts and at management level Experience in dealing with requirements of financial supervision or public contractors Dangerous German and English languages in word and writing
Unlimited employment contract and flexible working hours Work at different locations possible (e.g. Nuremberg, Aschheim, Berlin) or even 100% remote High-quality equipment: laptop and company handy also for private use Individual support and development through in-house training and external training Childcare allowance (per month / child) and Corporate Benefits Attractive business events (including travel costs), collegial and value-adding work environment and duz culture from the first day Health management (e.g. free massages in-house), job-cycle leasing and occupational retirement with grant Welcome Day, direct contact (m/w/d) and structured integration phase Beverages for free (also soft drinks) and fresh fruit at locations
Location
 | noris network AG | |
| Nürnberg, Aschheim (bei München), Berlin | ||
| Germany |
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