Medical specialist for the telephone service of 116 117 on a mini-job basis - MFA, nurse, emergency paramedic (m/w/d)

KV SiS BW Sorges-GmbH is a 100% subsidiary of the Kassenarzt Vereinigung Baden-Württemberg (KVBW) and has its administrative headquarters in Stuttgart. The medical service centers are located in Mannheim and Bruchsal. We pass on 117 callers with acute health complaints to doctor's surgeries, medical readiness services, emergency receptions or rescue services under the nationwide service number 116. This around the clock on 365 days. In addition, patients receive help in the placement of doctoral and psychotherapeutic appointments as well as information on other healthcare services. To strengthen our team at the Mannheim site or Bruchsal, we are looking for a Senior Consultant (m/w/d)

Service-oriented management of incoming patient talks and assessment of treatment needs based on the complaint image IT-supported documentation of all requests Targeted communication of information on the health system Communication with rescue and healthcare facilities Self-disposition of the operations of the driving medical readiness service

Senior Account Manager (m/w/d) Multiannual medical experience Quick understanding, sense of responsibility and communication skills High sensitivity and empathy About 20 hours per month. Use on weekends, holidays or bridge days between 7:00 and 20:00 (5 - 8 hours/service) JOBV1_EN