Account Manager Public & Healthcare (m/f/d)

As Account Manager Public & Healthcare (m/w/d), you play a central role in the active expansion of our business with contractors, healthcare facilities and adjacent organisations in south-west Germany or West Germany. Your focus is clearly on the proactive development of new customers, new buying centers and new business potentials. You identify market opportunities, open doors to relevant decision-makers and develop opportunities in an environment where safe, resilient and powerful IT infrastructures have a particularly high social relevance. In doing so, you act as an entrepreneurially thinking sales personality with a high self-initiative: You build resilient relationships with decision-makers in public administrations, municipal institutions, clinics, hospitals, healthcare providers, universities and other institutions and position Conscia as a trusting strategic partner at an early stage. You work closely with internal experts from Sales, Presales, Consulting, Bid Management, Legal, Finance and Service Delivery and actively contribute to further strengthening our positioning in the public and healthcare segment. Your tasks and responsibilities Proactive market processing, new customer acquisition and strategic expansion of defined target customers in the public and healthcare segment in southwest Germany or West Germany, in particular contracting authorities, municipalities, state and municipal IT service providers, clinics, hospital associations, health service providers and universities. Systematic identification, addressing and developing new customer relationships, buying center and business potential in the areas of networking, cybersecurity, collaboration, cloud, managed services, lifecycle management and digital resilience. Establishing long-term customer relationships at technical, IT management, purchasing and management level as well as consistent positioning of Conscia as a trusted strategic partner for secure digital infrastructure. Responsibility for active generation, planning, control and implementation of complex sales opportunities including account planning, pipeline construction, forecasting and supply strategy. Active handling of tenders, framework contracts and award processes in close cooperation with Presales, Consulting, Bid Management, Legal, Finance and Service Delivery. Development of customer-specific solution approaches taking into account regulatory requirements, IT security requirements, service and operating models as well as industry-specific decision-making procedures. Close cooperation with manufacturers and partners, in particular Cisco, as well as active participation of Alliance Management activities, joint Go-to-Market initiatives, campaigns, references, events and customer workshops. Participation in the further development of the public and healthcare strategy, including segment focus, regional market management in southwest Germany, use cases, reference structure and growth planning.

Multiannual successful experience in solution-oriented B2B sales of complex IT services, ideally focusing on network, cybersecurity, cloud, collaboration, data center infrastructures or managed services. Detectionable experience in the care or acquisition of customers in the public and/or healthcare environment, such as public administrations, municipalities, state and municipal IT service providers, clinics, hospital associations, healthcare providers, educational institutions or operators of critical infrastructures. Good understanding of the specific requirements of these target groups, in particular procurement law, tender logics, framework contracts, long decision cycles, budget processes, compliance requirements and high requirements for availability, data protection and IT security. Safe feel for complex stakeholder structures at the level of expertise, IT, purchasing, management and committees, as well as the ability to legally moderate different interests and translate them into resilient customer relationships. Understanding current digitalization issues in the public sector and healthcare, such as digital sovereignty, cyber resilience, KRITIS, NIS2, secure network infrastructures, cloud transformation and managed security services. Experience in the active processing of tenders, supply strategies, framework contract models and bid processes in close cooperation with Presales, Consulting, Legal, Finance and Service Delivery. Ideally existing network in the public and healthcare market as well as experience in cooperation with relevant manufacturers and partners, especially in the Cisco environment. Impressed ability to analyze customer needs in a structured manner, to develop strategic solutions and to set up internal expert teams in a targeted manner. High self-responsibility, entrepreneurial thinking, liability and professional appearance in sensitive customer environments with high social relevance. Structured operation in dealing with CRM systems, account planning, pipeline control, forecasting and distribution key figures. Very good knowledge of German and good English in word and writing. Why you fit us: You are looking for an account management role in which you can actively shape a specialist area with high market relevance? You know the peculiarities of public and healthcare customers, understand complex decision-making and want to contribute your knowledge to the development of sustainable customer relationships? You think strategically, work bindingly and are happy to achieve sustainable success together with colleagues? Then we look forward to meeting you.

A responsible account management role with design space in a strategically important growth area of Conscia Deutschland. The opportunity to help secure digital infrastructures for customers with high social relevance – from public institutions to health organisations. A professional, collegial environment with high technical expertise and close cooperation between Sales, Presales, Consulting, Service Delivery, Customer Success and partners. Exciting topics related to networking, cybersecurity, collaboration, cloud, managed services, lifecycle management and digital resilience. The opportunity to actively participate in public and healthcare campaigns, customer events, manufacturer initiatives and strategic market approaches. Hybrid work, modern tools and an environment where ownership, reliability, teaming and impact count. .