Customer Success Manager Software Licenses (m/f/d)

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 employees, we help companies optimize their software investments, modernise applications and unlock the full potential of cloud, data and AI.

What makes us think people are at SoftwareOne. We enable cooperation across borders, promote continuous learning and create space for development in a constantly changing technology landscape. Whether your focus is on technology, customer success or business operations – your ideas count and your contribution makes a difference.

Be part of a global team in which you develop your skills, work with leading technologies and create real added value for our customers.

Do you like to advise B2B customers and build partnership relationships? You want to combine sales, customer support and license knowledge? You want to develop yourself in the software & cloud solutions sector?

Customer Success Manager (gn) Software licenses Full time | unlimited l Leipzig | from now on

In this role, you advise our B2B company customers on software products and license models, accompany them through the entire supply process and actively develop existing customer relationships.

Advise & SupportYou advise and administer our B2B customer to our portfolio You guide customers through the entire supply and decision process – structured, binding and solution-oriented Coordinating & NetworkingYou are the first respondent for all themes related to software products and licensing and coordinates internal and external stakeholders You work closely with colleagues in the field and ensure a smooth flow of information Developing & Learning After completing the contract, you will remain active in exchange, identify potentials and develop customer relationships in a targeted manner You continuously develop your expertise, participate in manufacturer and internal training and acquire relevant certifications

Commercial understanding & customer orientation You have a commercial training or a comparable background You bring experience in customer contact, ideally in the sales service or B2B environment You advise customers confidently and recognize their needs Structure and Communication You work structured, reliable and solution-oriented You communicate safely and professionally, by phone as in writing You have very good German and good English skills for international cooperation Readiness and development You are interested in software and license topics and continuously develop your knowledge You work quickly into new processes, tools and manufacturer portals Nice-to-have Knowledge of software licenses or manufacturer processes Experience with Navision or Dynamics 365 Practice in cooperation with manufacturers, partners or internal interfaces For us, you're more than your qualifications. We are looking for individual talents that want to grow. Even if your profile only matches 70%, don't hesitate - your uniqueness is exactly what our team needs!

Our employees are our most important capital and we are committed to making you feel comfortable with us: An open and trusting corporate culture with joint events, actions and a strong team together awaits you.

You work flexibly – with confidence work time and the ability to work on a mobile or home office

30 holiday days and Sabbatical option

For your professional and personal development, you will find a wide range of training opportunities and our internal learning portal

Individual coaching offers and psychosocial advice

We support your well-being with various health and sports offerings – through grants to EGYM Wellpass or local fitness offerings

You can participate directly in the company's success through our employee share program and our recommendation program

We don't have a dress code – just wear that where you feel comfortable

All other benefits: https://www.softwareone.com/de-de/karriere/dach/benefits