Specialist Assistant (f/m/d) in Mail Processing at the Employment Agency

Оccupation: Service specialist - postal service

We are looking for a specialist assistant (w/m/d) in the post office at the agency for work (Workplace Heilbronn)

Reference code: 2025_E_003427

Working environment

Engagement for people and society: this is what the Federal Employment Agency (BA) stands for. We advise. We secure. We develop and support. Around 113,000 employees contribute to this every day to improve the lives of our customers.

“The team of the post office creates the connection to the outside world and thus supports all contacts related to BA. I only aspire in the background, but make sure that the processes run smoothly.” That's what our postman Mareike says.

Support as a specialist assistance in the organisation of postal services and thus contribute to the successful business operation. Become part of the largest service provider for the German labour market. Together we make people courage and advance them.

Tasks and Activities

• They ensure the entire postal service in compliance with the statutory provisions (including the scanning centre).
• They ensure the processing of the electronic clearing mail basket, take over the quality assurance (in particular the visual comparison of the documents and sorting examination) and the electronic signing of the mail items.
• You guide the postal workers in your team on specialist questions
• You will also work with the Federal Agency for Work when you need to issue the digital service cards.

Requirements

• completed vocational training (ideally in the commercial sector)

The professional competence is important, but equally important for a career at BA is your personality. If you additionally have the following properties, you are right with us:

• customer-oriented action and careful working
• Basic knowledge of relevant MS Office applications
• physical loadability due to the changing activities (seat, go, stand), in particular also by accepting and transporting packages (weight)
• Basic knowledge of relevant legal provisions (post-secret and data protection)

We offer

• a structured individual incorporation in a sense-making field of activity
• Career opportunities – attractive development opportunities in every stage of life, permeable ascent paths
• a payment by level of activity V of the collective agreement for employees of the Federal Employment Agency (www.arbeitsagentur.de/ba-tariff agreement), plus allowance
• Earnings - depending on the experience - from 3.042 € to 4.055 € monthly.
• a personal policy that promotes the reconciliation of work and private life (flexible working time models, home office etc.) and its employees, for example, with the help of the occupational health management
• a grant to Germany Ticket as a Job Ticket
• good accessibility: Our service buildings are easily accessible by public transport or by private car.

We live Diversity: At the Federal Agency we do not distinguish between ethnic or social origin, nationality, religion or belief, age or sexual identity.

We are particularly pleased with the application of disabled and disabled employees.

We firmly believe that every person is valuable and can contribute his skills and talents. With our inclusion agreement, as an employer, we are actively engaged in inclusion and diversity as an employer's Federal Employment Agency: with us every 10 is. People with severe disabilities!

This gives us extensive experience, e.g.

• in the design of the work environment: our technical consultants examine the individually necessary workplace equipment and support you in the impediment-specific equipment of your future workplace.

• in the careful handling of each other through close cooperation with our disabled representatives.

We offer all the benefits of a state employer with a modern corporate culture. Social, inclusive and digital.

The adjustment is made with an indefinite contract with a 6-month trial period.

Joblocations:

74074 Heilbronn, Neckar, Rosenbergstr. 50, BADEN_WUERTTEMBERG, GERMANY