Head of Technical Inside Sales (m/f/d)

Our client is an internationally operating company with numerous subsidiaries throughout Europe. As a production and trading company, it has decades of expertise in various industries. Due to a regulated succession, we are looking for a manager (m/w/d) for the technical sales service.

Your job as Head of Technical Sales (m/w/d)? Step by step, you will further expand and optimize the department. The focus is on the further development of the information flow and the creation of the offer. Your 12-member team acts as a central communication interface to colleagues in the sales service, in the interior, as well as to the areas of purchasing and product management.

There is a varied activity that offers a successful mix of operational and strategic responsibility. In addition, you work in an organization that is characterized by a strong enthusiasm for your own products and lives an open feedback culture. If you are already working successfully as a manager in the sales service, sales support or customer care, we look forward to your application!

Leadership and development of the well-established 12-member team in the technical sales service Interface management in close cooperation with internal services, product management and purchasing teams Further development and further digitization of the communication and supply processes Coordination and control of the timely order processing, including monitoring of key figures such as reaction times and customer satisfaction Training of the sales team on technical product topics, e.g. by building an own e-learning platform Further expansion of the sales controller, including ongoing analysis of KPIs

Graduated Business or Technical Training with Continuing Education as Master/Technist and/or Studies in Economic Engineering (m/w/d) Experience as a leadership in technical sales, in particular in sales services, inside sales or customer care Funded knowledge in process optimization and in handling ERP and CRM systems (e.g. SAP) A winning appearance, pronounced communicative competence and team spirit Good communication skills in German and English complete your profile

Characteristics: This position contains virtually no readiness to travel and no responsibility for sales Targeted onboarding by an experienced team in the sales service and the current job owner (m/w/d) Attractive benefits such as grants for travel expenses, JobRad and gym A dynamic management that explicitly wishes, appreciates and actively implements its own initiative and willingness to design Further advanced globalization and a service level at the latest