STARFACE GmbH | Germany | 76xxx Karlsruhe | Permanent position | Full time / Home office | Published since: 19.07.2026 on stepstone.de
IT Support Engineer - Unified Communications / VoIP (m/f/d)
We are a dynamically growing technology company. As a manufacturer of IP telephone systems and communication solutions, we have established ourselves firmly in the market and are regarded as innovative trendsetters. The product portfolio focuses on the Linux-based telephone systems, which are optionally available as a cloud service, hardware appliance and virtual VM edition and are suitable for companies of any size.
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Your tasks • Your profile • What we offer
You are the central point of contact for our partners and solve technical inquiries about our UC products via mail, telephone and remote maintenance. You systematically analyze technical challenges in the areas of VoIP, Linux and Network and develop sustainable solutions. In close cooperation with development, QA and 3rd level support, you reprove errors and document the entire process comprehensible in Jira. You actively share your knowledge with our partners by preparing and conducting technical workshops and lectures.
You have an IT/Telecommunications training or professional experience You bring first experience in technical customer support You have network knowledge and ideally Linux experience You enjoy communication and a solution-oriented way of working You have a strong service idea You have very good German skills in word and writing
Flexible working model: Benefit from a period of trust, 1-2 days of mobile work per week and the possibility of working out of the EU country for up to two weeks a year. Future security: We support you with an occupational pension scheme. Modern equipment: Your workplace has an electrically height-adjustable desk – drinks and fresh fruit are of course also provided. Real design playroom: With us you will find short decision-making paths and an open culture where you can bring and implement your ideas without dress code. Great team meeting: look forward to regular company celebrations and the joint ''Bier nach Vier'' to celebrate successes. .
Location
 | STARFACE GmbH | |
| 76137 Karlsruhe | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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