Medical Assistant (m/w/d) Lateral Entry Customer Service Health Insurance

Are you looking for a new professional challenge and a digital working environment that combines your customer orientation with your enthusiasm for health issues and health experience, e.g. as a medical specialist (m/w/d). Then we would like to welcome you to our team “Sick Supplement & Care”! Our focus is on the best possible advice and support for our customers, in particular with regard to additional hospital and care insurance. In the heart of the Hanseatic city, just a few minutes' walk from Hamburg Main Station, we actively shape the progress of our comparison portal. We are looking forward to your application as a medical specialist (m/w/d) cross-entry customer service at CHECK24 comparative portal for health insurance GmbH.

Customer advice: As a direct contact for our customers (m/w/d), you are in personal contact, whether by phone or email. Your focus is on individual and customer-oriented advice Supply development: The creation of tailor-made offers is your responsibility. Through a thorough analysis of the needs and health situation of the customers (m/w/d), you present tailor-made solutions to optimally shape their insurance coverage Data management: The careful collection and maintenance of customer data are essential for your everyday work. You always keep an overview and ensure accurate documentation of all relevant information Application processing: You are responsible for the smooth running of insurance applications. In your interface function, you clarify technical questions between customers (m/w/d) and external insurance companies to ensure a smooth process

Experiences in health or professional training: You bring experiences from health care, e.g. through an activity in a medical establishment, a completed study or care. Alternatively, a completed commercial vocational training, for example as an office or insurance businessman (m/w/d) is also rated positively High customer orientation and a naturally safe and friendly appearance: You attach great importance to customer satisfaction (m/w/d) and have already been able to convince in the past by an always friendly and secure appearance Own-responsible, conscientious and structured operation: Your working style is characterized by self-responsibility, conscience and structure Hands-on mentality, motivation and ambition: Your basics are a pragmatic approach, high motivation and ambition to achieve goals together with the team

The best of both worlds: CHECK24 cultivates a presence culture and combines all the advantages of an established company with startup fleet. We plan in the long term and at the same time you get the opportunity to actively shape processes We don't have 08/15: No cross-species and superficial customer advice – We are working intensively, enabling you to gain steep career opportunities through continuous growth, individual development and further training opportunities, and make you an expert in the long term (m/w/d) Attractive salary package: In addition, we offer attractive vouchers for a variety of CHECK24 products, a generous support in occupational retirement provision and a very good cost share in the EGYM Wellpass Food & Drinks: The whole week of work is available for free office lunch, fresh fruit, hot and cold drinks and a selection of different types of cereals are of course with us! Sustainable mobility: Our central location in the heart of Hamburg allows easy access by public transport or bicycle – for this we offer you a 100% free German ticket or promote Your company bike leasing Extensive health package: A flexibly retrieved health budget and the possibility to participate in our common sports activities (e.g. football, Alsterlauf, backfit – also on the roof terrace in summer) Work-Life-Balance: We work closely on site from Monday to Thursday. On Friday there is a possibility for mobile work. In addition to 28 days of holiday, you can take up to 10 days of unpaid vacation CHECKito-Spirit: Since we attach great importance to a good relationship on site in our office, we offer you a relaxed working atmosphere with duz culture, regular drink-outs and cool team events. For the break, a table tennis table, a kicker, our grill on the roof terrace and the unique view over the outdoor nest We equip you: ergonomic workstation with modern equipment (such as MacBook and additional screens) and height-adjustable table from the first day