AMZ Mannheim GmbH | Germany | 68xxx Mannheim | Permanent position | Full time | Published since: 22.05.2026 on stepstone.de
Car service advisor in the car dealership (m/f/d)
AVAG Holding SE is one of the leading independent automotive trading groups in Europe. Under the umbrella of the operational management and financial holdings managed by the Augsburg headquarters are 31 August 2024 a total of 68 trading companies at 200 establishments in Europe with over 3.0 billion Euro turnover. We are an owner-managed, medium-sized family company with over 100 years of history. The AMZ Mannheim is an established car house with the brands Opel, BYD, Honda and Leapmotor and is a reliable mobility partner in the region with its two locations in Mannheim and Ludwigshafen. As part of AVAG Holding SE, one of Europe's leading automotive retailers with around 110,000 vehicles sold per year, we combine the strength of an international group with the short decision-making paths of a medium-sized company. At our locations in Mannheim and Ludwigshafen, we are currently employing nearly 40 employees (m/w/d) who carry our values, professionalism and expertise to the outside daily.
for our location in Mannheim
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Your tasks • Your profile • What we offer
You act as a central interface between our customers, the workshop team and the company, thereby ensuring a professional, smooth flow of information You advise our customers competently for repairs, maintenance and services, offer targeted repair recommendations and convince with expertise and fingertip feeling You accompany the entire repair process – from order acceptance via communication with the workshop to vehicle return – as a personal contact person (m/w/d) You carry out warranty and cunning independently and carefully and coordinate the necessary steps with all parties You actively promote the sale of spare parts and accessories and identify potentials for additional services in customer talk
Completed training as a motor vehicle mechatronic, motor vehicle mechanic, body and vehicle engineering mechanic or comparable technical qualification – ideally complemented by a further training on the motor vehicle service consultant (m/w/d) or KfzMeister (m/w/d) from the area KfzParty trade, workshop management or technical sales – are welcome Senior Consultant (m/w/d) Sovereign handling of demanding customers and strong communication and argumentation Diagnostic and consulting security complete your profile Well-kept appearance, safe handling and a professional, binding appearance Driving licence class B required
You start with us in a continuously structured incorporation with long-term perspectives. You expand your skills through regular training and training in our own academy. You will get everything you need for your workplace – whether in the office with top equipment or in the workshop with own workwear and tool carts. You have the right to an occupational pension scheme and to benefits in terms of assets. You use our Bike Leasing program for sustainable mobility. With our Corporate Benefits you can enjoy exclusive discounts from renowned partners. .
Location
![]() | AMZ Mannheim GmbH | |
| 68165 Mannheim | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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