Team Leader in Outbound (m/f/d)

Management and support of a team of about 15 customer advisors Control of outbound campaigns (up to two projects) Support for senior team management and project management in the achievement of goals (qualitative and quantitative) Employee coaching as well as identification and planning of training needs Conception and implementation of product, communication training and workshops Implementation of employee talks, preparation of talk guides and organisational tasks

Multiannual professional experience with a communication service provider, ideally already as a team leader, project trainer or coach in the Telesales Experience in managing employees of advantage Experience in managing operational processes or in project management Impressed communication, motivation and conflictability and enforcement High customer and service orientation as well as sales affinity Good organizational ability, flexibility and safe handling of MS Office (dialer experience of advantage)

A versatile, varied and responsible task Plenty of space for personal and professional development A collegial, helpful team with flat hierarchies and short decision paths A corporate culture in which it is fun to bring your own ideas and commitment Our Benefits Food aid Hansefit - Benefits for Fitness & Leisure Job-Rad Job ticket Incentive programs and team events Development Corporate Benefits - Onlineshop discounts EAP - Employee Assistance Program KiKxl enters into a value-estimating and prejudice-free working environment that values talents due to their achievements – regardless of age, ethnic origin and nationality, gender and gender identity, physical and spiritual skills, religion and worldview, sexual orientation and social origin. The recognition and promotion of diverse potentials create economic benefits for our organization. .