Expert Business Integration - Service Management (m/w/d)

As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With over 7,000 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security. Together with us, you are worried about the future digital capability of the Bundeswehr.

from now on and in full time at one of our BWI locations. The new Center of Excellence Customer Enablement of BWI acts as a partner of the Bundeswehr for training and change management. As part of the IT system house of the Bundeswehr, we work for and together with our military customers on the development of our armed forces. As a forerunner, we design the digital nervous system of the armed forces, enable them and accompany digitization projects.

Building and further development of the central service provider management for the Center of Excellence area

Creation of dedicated performance descriptions incl. Exclusion and assessment criteria (delivery and services)

Implementation of calls from framework contracts (mini-competitions) and European procurement procedures

Creation of order estimates together with demand requirements

Professional creation of award notes based on predetermined templates (e.g. product specification, unique setting etc.)

Coordination with the Procurement area in the context of service provider management

Answering tender questions in consultation with the service provider Controlling service contracts

Care of various BWI tools (SAP, Sharepoint and others) in the context of service provider management

Release of references with contractual partners

Management of procurement processes for central service provider management in the Center of Excellence area

Successfully completed studies with consulting reference or a comparable qualification

About 3 years of professional experience with a focus on creating performance descriptions incl. Exclusion and assessment criteria

Very good knowledge of German in word and writing Very good MS Office knowledge Experience in controlling service provider contracts (time, budget etc.)

'interface capability' for coordination with various central areas as well as the specialist areas of the CoE in the supporting sense

Further training and/or experience in classical and agile project management (IPMA Level D, Scrummaster, etc.) desirable

Performance and safe occurrence as well as high communication and social competence

Initiative, organisational skills, creativity and enforcement

Structured and independent operation

Through diverse and socially relevant tasks, we ensure Germany's IT security and sustainability They work with innovative digitalization projects and work closely with manufacturers (e.g. Cisco & Microsoft) It expects a pleasant working environment, an appreciative approach to each other and a great team spirit The BWI offers a market-oriented remuneration, a secure workplace and a premised and employee-funded occupational pension scheme You start with 30 days of annual holiday with option for individual adjustments We support your professional and personal training through individual measures and free access to LinkedIn Learning and the BWI Academy offers We provide you with a modern notebook (HP EliteBook) and a high-end smartphone (Samsung or Apple) Mobile work is possible; alternatively, alternating or home-based telework can be requested with the equipment of the home workstation