Application Specialist Medical Technology / Clinical Specialist / Sales Support (m/f/d)

Welcome to the Black Forest Medical Group As an application specialist*in /Clinical Specialist (m/w/d), you are the central contact person for users and sales partners in product questions. You carry out product training, enter our products in international clinical applications and actively support sales in achieving its sales targets.

Application specialist Medical Technology / Clinical Specialist / Sales Support (m/w/d)

Product training: definition of training content and development of product training Creation of new product presentations and further development of existing training content and presentations Self-employed implementation of product training for sales partners, traders and end customers (on site and virtual)

As an application and product specialist*in: Care of clinical workshops Care of clinical users in application and product questions (on site in hospitals and virtual) Organizing and performing hospitals and operations Complaint Processing: Support and Consulting of End Customers and Sales Partners

Interface Responsibility: Support of the team in communication between the company and the product users, as well as specialist dealers and other (distributors) partners recording and systematic collection of user feedback as well as new product ideas, internal forwarding and active support of project implementation in the company; subsequent transparent communication of the results to the users.

Sales orientation: Support for sales in achieving sales targets in international sales areas. Implementation of travel activities to support traders, sales partners and end customers Participation in the planning and implementation of product launches and eliminations in close cooperation with the team.

Completed commercial, medical or technical training or Studies. Safe for negotiation in German and English, other foreign languages of advantage. Very good knowledge of common Windows programs (Outlook, Word, Excel, ppt) Experiences in customer support and consulting, in the use/instruction of (medical) technical devices as well as in the area of sales/marketing/product application. Additional knowledge: medical or technical understanding High level of flexibility and mobility High readiness (50%) international (even on weekends and holidays) Impressed customer orientation, social competence and communication strength as well as high team capacity Service and solution orientation Own initiative

Design space, flat hierarchy, short decision-making paths and exchange at eye level Further training Bright and modern meeting and retreat rooms Operational retirement and ergonomic workstation: height-adjustable table, visual, hearing, ergonomic tests Home Office options Team events and corporate events Fresh snacks (fruit, vegetables, nuts) and drinks (coffee, tea, water) Well-being location Freiburg Optimum transport connection Bus and A5 connection Parking for car and bike at our location in Freiburg