HDI AG | Germany | 22xxx, 21xxx, 10xxx, 30xxx, 50xxx, 14xxx, 13xxx, 12xxx, 51xxx, 20xxx Berlin, Hamburg, Hannover, Köln | Permanent position | Part time - flexible / Full time / Home office | Published since: 08.04.2026 on stepstone.de
Senior Process Engineer Claims
Start by HDI Germany! Within the HDI Group, we bundle tasks for the private and corporate insurance companies and industrial insurance companies. In this way, we increase their efficiency and customer orientation. We offer you the opportunity to go on new ways and develop ourselves in a common way. .
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Your tasks • Your profile • What we offer
End-to-End Process Recording & Modelling (BPMN) in International Damage Area Identification of AI Use Cases based on process data, Pain Points and automation potentials Definition of technical requirements for AI solutions together with AI Delivery Teams and Business Expert Structure decision logics and workflow-relevant rules Ensuring process integrity when introducing new AI functions Global (data-based) process analysis including Process KPIs, Data Analysis, Root-Cause Analysis Identification of international process variants and derivation of global standards Creating resilient decision bases for Process Manager, Delivery Teams and Leadership Presentation of workshops at Process Discovery, Value Stream Analysis
Completion in economics, computer science, data & analytics or comparable qualifications Multiannual experience in process analysis or process engineering, ideally in the area of damage to insurance Found experience in BPMN, Six Sigma or similar process management methods Experience in collaboration with AI teams (Data Science, LLM-based solutions) Deep understanding of operational damage management and underlying rules and logics Very strong analytical skills (process data, KPIs, variants, causes analysis) High Affinity for Tech / AI / Automation without being a developer:in Excellent communication and moderation skills Strong Ownership, prediction and enthusiasm for new technologies, methods and concepts Very good knowledge of English and German (C1 level) in word and writing and joy in international cooperation No one is perfect and not all career paths are straight. Apply now – even if you don't meet all requirements!
Flexible working times Slide-time controls and flexible working-time models allow a perfect work-life balance – just as it fits you. Health management With us you remain healthy – thanks to prevention measures, a wide range of sports and various cooperations. Mobile work Whether from home or on the go – our mobile work model (up to 60% mobile) offers you more freedom and self-employment. Further education We are breastfeeding your knowledge, for example with training, subject-specific seminars or vocational studies. .
Location
 | HDI AG | |
| 30659 Berlin, Hamburg, Hannover, Köln | ||
| Germany |
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