Field service technician for the Chemnitz area of operation (m/f/d)

Our aim is to provide medical professionals with the best possible solutions to find the right answer for any challenge. Fresenius Kabi is a pioneer in health for the coming decade. We live diversity and appreciate different personalities and attitudes.

Traditional sense of Fresenius

Fresenius employs around 190,000 people around the world who are committed to getting more and more people access to better and better medicine. In international teams we work to improve the lives of sick people. Regardless of the area in which the Group operates, our employees convey the meaning of our common endeavour and action: for themselves, for the patients and for Fresenius. Our work saves life and makes extraordinary health care reality.

Fresenius Kabi is a globally active healthcare company that offers medicines and medical devices for infusion, transfusion and clinical nutrition. Our products and services are used in the therapy and care of critical and chronically ill patients. In this role you are responsible for the technical support of Fresenius Kabi MedTech Services GmbH devices in the field of blood and plasma donation as well as blood bank devices. You are responsible, inter alia, for maintenance, commissioning and troubleshooting and thus ensure high customer satisfaction through timely response to customer requests.

Installations, repairs, maintenance, safety checks and corrective measures Telephone advice/representation of customers in technical problems Responsibility for all activities taking into account the current instructions and information of the Fresenius Kabi quality system Recording and updating of all service-relevant data and activities in the service system Organisation of the work distribution to ensure the services contractually agreed to the customer Efficient management of the required spare parts to ensure quick support of our customers taking into account the associated storage costs Regular feedback to the supervisor in case of recurring problems to provide the customer with the best possible service Professional and service-oriented communication with customers as well as building and maintaining long-term, partnership relationships with customers and business partners

Completed training in medical technology or other comparable technical discipline Knowledge of legal requirements (medical product and transfusion law) as well as the quality standards and standards necessary in this area Experience in the field of technical service of medical devices desirable Basic knowledge of MS Office programs Excel, Word, Outlook High service and customer orientation, friendly and professional appearance Communication strength, team capacity and a structured, independent working Good knowledge of English to understand technical documents in English and to apply them without errors Travel readiness and driving licence Class B

30 days off Holiday and Christmas bonus Good onboarding process Friendly and team-oriented operating climate Flexible working hours Individual continuing and continuing training Industrial accident insurance Flat hierarchies Exciting challenges