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Unilever D Holding GmbH | Germany | 20457 Hamburg | Permanent position | Full time | Published since: 14.08.2025 on arbeitsagentur.de

Senior Key Account Manager Home Care (d/w/m)

Оccupation: Account Manager


**

Our business reaches people worldwide. In over 190 countries, 3.4 billion of them use our products daily. With us you create popular brands that make people's everyday lives better. Our drive is to leave sustainability everyday and we are convinced that a business focused on it leads to superior results. Our employees are at the heart of this. With meaningful work that fits your life, we contribute to a better business and a better world.

Unilever expects a unique career, characterized by an equal and flexible working environment. “One size fits all” is not available here. For everything you need to shape your future.

In the middle of Hamburg you work with colleagues from all over the world, characterized by an equal and flexible working environment. We're looking for ab now.

Senior Key Account Manager Home Care (d/w/m)

JOB PURPOSE

Discover your purpose at Unilever. You will guide big and small innovations that make our company succeed and grow. You will learn from great leaders and colleagues in a global and diverse culture to get the best out of you. If you want to strategically shape relationships, expand categories and create consumers and shoppers a smile every day, then this role is just right for you!

**WHAT WHAT DO NOT HAVE

  • End-to-end customer support and independent management of customers P&L
  • Collaborative and creative collaboration of the national business plans through active introduction of customer feeds in close cooperation with the Marketing and Customer Strategy&Planning (CSP)
  • Preparation and implementation of strategic customer annual planning in cooperation with CSP and the relevant Group Account Manager
  • Preparation and implementation of customers Annual talks and underyear negotiations
  • Group Account Manager support in international strategic customer management and negotiation and active exchange with the European Unilever teams
  • Close cooperation with the interfaces (business operations, supply chain, CSP) to best serve the customer's interests and needs (goods supply, accounting, etc.)
  • Forecasting for the customer as part of the S&OP processes
  • Development and implementation of superior customer-specific strategies and sales concepts with a centralist perspective
  • Creation of calculations and offers
  • Identification and realization of improvements of the customer's sales and profitability potential (NRM gaming)
  • Development, negotiation and implementation of all relevant promotion and assortment activities in cooperation with CSP, Shopper Marketing and Digital Media & Commerce (DMC), and their success control
  • Planning and management of strategic customer events (e.g. innovation days)
  • Cooperation in international/national cross-functional projects and bodies
  • Strengthening and strengthening customer relationship through strategic relationship management together with the relevant Group Account Manager and Customer Director
  • Creating reports and customer analytics for potential exhaustion
  • Own-sponsored expansion of Market, Customer & Competitor Intelligence
  • Representation of the Group Account Manager in internal management bodies (including Category Sales and BU leadership meetings)
  • Coordination of sales activities with Field Sales
  • cooperation in customer-specific category management projects

WHAT MUST

Experiences & qualifications:

  • Completed study and three to five years of experience in key account management or adjacent function such as e.g. Trade Marketing (FMCG experience of advantage)
  • First strategic customer management experience, including first negotiation experience
  • knowledge of the market, trade and competition environment
  • Flowing English knowledge, safe to negotiate
  • GS1-Category Management certification desirable
  • Very good knowledge of MS Office applications

Qualities

  • Flexibility, agility and an independent and structured manner are essential
  • A high level of team skills and empathy
  • Communication strength and ability to inspire people
  • Very good negotiating and closing skills of advantage

Leadership

  • You're a motivator for people. Your team works with real passion, grows and learns from each other while it quickly achieves success.
  • You remain responsible for your own results. As a manager, you also have to motivate others to work with passion and create an inclusive and attractive climate. You are able to combine challenges with support and coaching. You understand the broader corporate context and are emotionally intelligent enough to motivate people to do what is needed.
  • Important SOL behavior (standards of leadership)
  • Personality development (Personal Mastery): Sets high demands on itself. Features emotional intelligence to accept feedback, control moods and motivations and build empathy for others.
  • Passion for high performance: Creates intensity and focus to motivate employees to quickly achieve results. Takes personal responsibility for execution and results.
  • Talent Development (Talent Catalyst): Invests in humans - coaches individuals and teams so that they can fully exploit their potential. Create an inclusive climate that gives everyone the opportunity to do their best.
  • Purpose & Service Mentality (Purpose & Service): modesty and understanding that leadership is a service for others, within and outside of Unilever.
  • Environment for consumers (Consumer Love): Invests time inside and outside to understand the needs of consumers.
  • Entrepreneurial skills (Business Acumen): If sustainable growth is achieved with Purpose, various partners from the entire system are involved in this change.

WAS WIR DIR BIETEN

  • Magnificent colleagues and maximum possible Development room
  • Attractive Remuneration and financial supplements
  • Flexible working hours and the possibility of mobile work
  • Workplace in the heart of Hamburg. Here is a film about our office: https://www.unilever.de/our-company/neue-arbeitswelt-und-kultur-in-der-neuen-burg/
  • Rabatte with our cooperation partners, Award for lunch, Awarded Germany Ticket and Company Bike**
  • Wide range of Further education options and 24/7 access to our own learning platform
  • Various Wellbeing offers e.g. medical care, occupational health management & a 24/7 consulting service
  • The best to finish – Eis fed!

Please contact [[for e-mail see the original ad]](https://mailto:[*for e-mail see the original ad*]).

*Please apply online through our portal. Application via e-mail will not be processed!

Diversity is part of our culture!

We are always working to ensure that you are respected and safe with us and that you can bring your authentic self every day - regardless of gender, age, origin, physical limitations or sexual orientation.

We are here for you if you need support during the application process due to physical restrictions.

Application photos are not required with us.

Joblocations:

20457 Hamburg, Neue Burg 1, HAMBURG, GERMANY

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logo Unilever D Holding GmbH
Neue Burg 1, 20457  Hamburg
Germany
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The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

For more information read the original ad

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