KESSEL SE + Co. KG | Germany | 85xxx Lenting | Permanent position | Full time / Home office | Published since: 27.10.2026 on stepstone.de
Team Leader Complaint Management - Electrical Engineering / Analysis (m/f/d)
KESSEL is a market leader in dewatering technology in Germany. Founded in 1963, the company has established the plastic material in dewatering technology. Today, KESSEL is an internationally aspiring premium provider with over 600 employees. From the draining of the waste water through its cleaning to the protection against backlog of a building, the product spectrum comprises holistic system solutions for the drainage technology.
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Your tasks • Your profile • What we offer
Professional coordination of employees in complaint analysis and return processing Ensuring uniform assessment, evaluation and documentation of complaint and return cases Moderation of systematic causes analyses, in particular 8D, 5-Why, Ishikawa and RCA Construction and maintenance of fault classes, damage images and return logistics derivation, follow-up and effectiveness assessment of improvement measures Regular reporting of relevant key figures to quality management
Electrotechnical knowledge, ideally based on a completed electrotechnical training or a comparable qualification Multiannual experience in technical fault analysis, ideally in complaint management Ideally first experience in professional staff management Understanding production, assembly and product relationships Ability to guide employees and standardise working methods German language skills
Become part of our team and look forward to exciting tasks and diverse perspectives. We offer you:Comprehensive onboarding and editing program Individual training offer internally and externally Flexible working time models and mobile work Comprehensive social, insurance, and health services Employer-funded occupational pension schemes Attractive leasing opportunities, such as JobRad or Employee PC Program Possibility to participate in various strategy projects, such as culture or sustainability
Location
 | KESSEL SE + Co. KG | |
| 85101 Lenting | ||
| Germany |
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