Customer Advisor (m/w/d) Customer Care Full- or Part-time AurumCars

Оccupation: Customer service advisor

AurumCars based in Augsburg is the CHECK24's own Provider. No matter where the trip goes, we have the right Car hire. The satisfaction of our customers and the excellent car rental experience first, which is why we only with selected and renowned vehicle rentals work together. If you want to move something, you are with us Right! To strengthen our team at AurumCars GmbH as a motivated customer advisor (m/w/d) Customer Care or part-time. We look forward to your application! To Your Tasks count You edit incoming phone and online bookings (Rebooking and cancellation) You take care of the individual telephone and written support and advice from Customer requests and complaints and damages of our You are a central interface between our German-speaking customers and our internationally active partners (sales, landlords and insurance) You actively support us further development of internal processes and quality assurance What you bring complete commercial training or comparable training First experiences in dialogue marketing or comparable professional experience from the tourism of advantage Motivation of our car rental customers before, during and after rental friendly and competent to advise Very good communication skills, team skills, flexibility and self-responsibility fast measurable results to achieve Professional appearance to our partners, fast understanding to complex Interconnections to penetrate and hands-on mentality to quickly to find and implement pragmatic solutions Good MS Office and PC/Internet knowledge Safe German and safe English in Word and Writing What we offer You come easy to visit: Central location directly at Augsburg Central Station HELIO (with shopping, fitness and cinema directly in the Building). Our bright and modern office offers room for creativity, outdoor work and fun at the kicker or Table tennis. Thanks to free Deutschlandticket, approved Bicycle/eBike leasing and free bike parking climate-neutral and cheap in the office We appreciate your commitment: Indefinite contracts, attractive remuneration and annual Premiums for special successes. Coupons for numerous CHECK24 Products, company pensions and many more Benefits (e.g. EGYM Wellpass, back school, free sports, Team budgets for events) are available at the top Flexible working hours, more than 30 days vacation with very good performance and option on additional unpaid vacation, Sabbaticals and Workation Abroad We take you forward: Individual promotion of your career through internal and external Training courses, regular feedback talks and personal Coaching and a personal budget for training. By we offer our strong and sustainable growth prospects in We equip you: a laptop for mobile work, two screens or individual equipment such as an ergonomic mouse, noise-cancelling headphones or a height adjustable desk? No problem! With us you can feel good: Free drinks are cooled in every office. Coffee, cocoa, cereals and fresh fruit are regional and organic. Free lunch is 5x a week for the entire team We are also a great team next to the work: collegial and friendly union. With beer garden and Plarian visits, office parties and legendary summer and Christmas parties together we celebrate our successes. We offer numerous team events and joint sports tours such as football, Bouldering or Yoga

Joblocations:

86150 Augsburg, Bavaria, BAYERN, GERMANY

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