Mazda Motors (Deutschland) GmbH | Germany | 51xxx Leverkusen | Permanent position | Full time / Home office | Published since: 05.08.2026 on stepstone.de
Analyst Technical & Warranty (m/f/d)
PASSION INSPIRED BY YOU Mazda – Founded in 1920 in the Japanese Hiroshima, today we manufacture vehicles that combine unique design, innovative technologies and pure driving pleasure and inspire our customers worldwide. We stand for an unconventional head, a passionate heart and the will to face new challenges together to move something. Mazda Motors (Germany) GmbH – We are the most important sales organization of Mazda Motor Corporation in Europe. Our strength lies in the distribution of new cars, parts and accessories in the German market and in partnership with our dealers. .
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Your tasks • Your profile • What we offer
PRODUCT DEVELOPMENT INSPIRED BY YOU Own-responsible processing, testing and analysis of warranty and cunning cases including escalation management and the execution of warranty audits in the dealer network Technical support and support for traders, customers, internal departments and external partners in product and service related issues Creation, evaluation and provision of technical reports, key figures and analyses to support business decisions Coordination of technical field investigations and planning, monitoring and support of recall and service campaigns in cooperation with service partners and authorities Maintenance, provision and publication of technical information, vehicle and service data as well as exhibition of relevant vehicle documents cooperation with insurance companies, authorities and external service providers, including vehicle classifications and technical reviews Support and further development of service portals, systems and technical processes as well as control of external projects and translation service providers Ensuring technical and linguistic quality of technical documentation, translations and digital information media
PASSION MEETS POWER – IHR PROFIL Completed (vehicle) technical study, KFZ master, KFZ service technician or comparable qualification Professional experience in the technical field, preferably in the automotive industry Very good technical understanding in the automotive environment Knowledge of Business Intelligence Experience in reporting and in the development of data-based dashboards for the visualization and analysis of key figures Experience in handling warranty and cunning processes of advantage Analytical and Structured Operation Safe handling of MS Office and digital systems mastery of technical terminology in both German and English Good knowledge of German and English in word and writing
WORK WITH US – IHRE PROVISIONS Hybrid work Team spirit Transparent and competitive remuneration system External & Internal Seminars Transport costs Well being measures birthday and anniversary gifts
Location
 | Mazda Motors (Deutschland) GmbH | |
| 51371 Leverkusen | ||
| Germany |
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