Head of Sales & Customer Strategy (m/w/d) - Corporate Service Sector

HAPEKO is the first address for professionals and managers in Germany. The focus of the activity is the creation of links between specialists and executives with a professional desire for change and suitable companies. HAPEKO (www.HAPEKO.de) is represented throughout Germany with more than 20 locations.

Our client is a well-known TOP brand from the service sector with more than 10,000 employees in Germany. At the closest possible time, we are looking for a Sales & Customer Strategy (m/w/d) department management that is responsible for the orientation and further development of the sales and customer strategy.

You develop the vision of a state-of-the-art customer journey and translate it into structures and processes. In this absolute key function, you report directly to the Executive Board and bear the overall strategic responsibility for sales, customer strategy and customer experience – shape the change and leave your handwriting sustainably! (HEU/130652) Strategic overall responsibility for the alignment and further development of sales and customer strategy Developing a forward-looking market strategy that combines growth, customer satisfaction and efficiency Positioning the company as a leading player in the industry through innovative, data-driven sales and CRM approaches Conception and implementation of modern sales and support concepts along the customer journey Leadership, promotion and development across multiple levels and establishing a modern, result-oriented leadership culture Close cooperation with the Executive Board and other business areas

Multiannual experience in a strategic and leading sales or customer management function with direct reporting line to management or to the Executive Board Detectional successes in the development and implementation of growth and customer strategies in the service or service environment (e.g. insurance, banks, trade, health, etc.) Embossed strategic, analytical and conceptual thinking combined with entrepreneurial design will Experience in controlling transformation and change processes Empathic, convincing leadership with high communication and integration capability routine in the management of large, complex organizational units with multiple leadership levels Readiness to travel and joy in cross-site cooperation

This position offers you the opportunity to actively shape the market and customer strategy of a top player in the service industry. As a direct member of the management circle, you will help shape the future of a dynamic company – strategic, cultural and organizational. .