The implementation and monitoring of receivable management in the field of legal payments is your responsibility – including the correct accounting of all payment inputs. Inquiries from our insured persons are processed with expertise and empathy, always acting legally and customer-oriented. During our telephone service hours, you are available as a competent contact person and support insurers in all issues relating to legal payments – including our digital services and online services. The correspondence with insurers, authorities and care offices will be handled independently and provide professional communication at all levels. In direct customer contact, you make a valuable contribution to the acquisition of members and represent the BARMER as a reliable partner in healthcare. The processing of standardised performance applications is part of your task, with existing work instructions and legal provisions.

You have completed training – ideally in public administration or health care, with knowledge in the field of statutory health insurance being advantageous. The safe handling of the current MS Office applications is one of your strengths, and you show willingness to learn to work into new software. Understanding accounting processes bring you with, knowledge in handling SAP applications are desirable. Even in difficult situations, you keep calm and convince by empathic communication – thus representing both the interests of our insurers and those of BARMER with a fingertip feeling. Self-responsible work is yours as well as the exchange in the team, because you understand yourself as part of a strong community and live our values in everyday work. Embossed time and self-management skills as well as analytical and structured thinking complete your profile. With German knowledge on at least C1 level, you communicate safely and professionally in a German-speaking working environment. BARMER actively promotes equality between its employees and strives for a balanced proportion of the sexes. In particular, women are encouraged and encouraged to apply. We stand for equal opportunities and expressly welcome applications from severely disabled people as well as equalized people. Employment in parttime is possible in principle.

Up to 39 days holiday With us all employees have at least 30 days vacation per year. In addition, holiday money can be converted into free days. Thus, up to 39 days of holiday per year are possible. 38-hour week We allow our employees a good work-life balance. Sliding time model with Homeoffice possibility We enable high flexibility in the design of work. Holiday & Christmas money As a small financial syringe every year in addition to the regular monthly salary. Corporate Benefits Numerous discounts, such as mobile phone rates, travel, insurance, events and much more. Collective agreements & regular salary increase We guarantee wage equality and fair pay with fixed wage jumps by collective agreement. With this we create retention and orientation. Health services: Gympass, JobRad, 7Mind, CyberHealth, HelloBetter In addition to healthy leadership and a modern working environment, we offer innovative solutions to exercise, mental health and nutrition. Parttime We live compatibility, so every job is also possible in parttime – also leadership positions. Lifetime account Our employees can save their working hours and use them at a later stage, for example for a longer period. sabbatical To get your head free, to realize dreams or to develop yourself personally. Capital benefits and occupational pensions We pay the maximum of assets of EUR 480 per year. Individual support & training We enable individual further development and actively promote our employees, depending on the need and competence. Open culture & engagement: LGBTQIA* community, women network, father network With hospitations, communities, network events and board dialogues, we promote transparency, openness and respect for all. .