User support in the office and in the field (m/f/d)

User support: You are the first contact for our customers and supports them competently with questions about the aposoft pharmacy management system. Customer contact: You listen attentively, understand the concerns of our customers and process them thoroughly and solution-oriented. Problem solvers: Thanks to your professional experience, you are a reliable guide and find a suitable solution for every challenge. Empathy: You can put yourself in the position of our customers and create an atmosphere of understanding and support – especially on the phone. Training: You conduct on-site trainings and accompany new customers in the first hours with aposoft to optimally support them.

Qualification: A completed training as a pharmaceutical/technical assistant (PTA), as a pharmaceutical/commercial assistant (PKA), cross entry possible. professional experience: at least two years of professional experience in a pharmacy; ideally also in the user support with a focus on pharmacy management system. IT know-how: fun and interest in modern IT and innovative solutions. Engagement: You want to actively contribute your expertise and ideas and find solutions with your team. Communication strength: Friendly and clear communication on the phone and good expressiveness. Flexibility: interest in new topics from the pharmacy environment and the willingness to work into them. Mobility: A valid driving licence and readiness to travel – also on weekends.

Flexibility: Mobile work and flexible working hours that fit your life. Further development: Tailored training opportunities for you to constantly learn. Additional services: 13th monthly salary, non-taxable pay extra per month, cash benefits and occupational pensions. Fitness & Mobility: Participation in the gym (EGYM Wellpass) and business bike leasing. Team culture: varied team events and a working environment where fun and professionalism go hand in hand. .