Bechtle AG | Germany | 74xxx Neckarsulm | Permanent position | Full time | Published since: 13.01.2026 on stepstone.de
(Senior) Support Agent (m/f/d)
Bechtle is one of the leading IT service providers in Europe. We design future-oriented IT architectures - from classic IT infrastructure to digitalization, multi-cloud, modern workplace and security to artificial intelligence and managed services. We also offer our customers intelligent financing and the realization of sustainable concepts such as Circular IT. With our subsidiaries, we are among the leading specialists in business applications, especially PLM and ERP. Our multichannel strategy combines personal care at over 120 locations in 14 European countries with digital services and global cooperation. With more than 16,000 employees, we are always close to our customers - whether SMEs, Groups or Public Sector. .
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Your tasks • Your profile • What we offer
You are a contact person when it comes to the stable and performant operation of business-critical applications in Kubernetes clusters. Whenever it comes to monitoring, design, implement and develop strategies with tools such as splunk, Grafana and Prometheus. You support the analysis of complex disorders and guide sustainable solutions In your position, you control operating processes, align yourself closely with DevOps, infrastructure and development teams and actively engage in architectural decisions in Application Management. Last but not least, you will take care of the documentation and automation of operations to continuously increase efficiency and stability.
Complete study in the field of computer science or comparable qualification with multi-year professional experience in application management Knowledge in the operation of containerized applications in Kubernetes environments and experience in the use of monitoring and logging tools such as Splunk, Grafana and Prometheus High resilience and solution orientation, with focus on sustainable troubleshooting, combined with self-responsibility, structured work and pronounced problem-solving competence Personally, we especially like your communication strength and team skills in an interdisciplinary technical environment as well as your very good knowledge of German and good English.
Further development: With an extensive range of Bechtle Academy, individual career planning, expert: in-house and management programs, manufacturer certifications and much more, you are constantly developing and never standing. All-round careless package: Your future is important to us. This shows our attractive occupational disability insurance and occupational retirement with a grant of up to 100 percent. Location: At our site you benefit from very good transport connections, free parking and charging stations for electric vehicles. .
Location
 | Bechtle AG | |
| Bechtle Platz 1, 74172 Neckarsulm | ||
| Germany |
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