You are the first telephone contact point for customer enquiries around our EC card devices, such as questions about connection problems, display errors and much more. You document all requests in the system and give the customer a good feeling.

You have basic technical understanding (e.g. by hobby in the PC area, experience with network / application technology, IT affinity from gastronomy, electrical retailing or the like) or experience in 2nd level support. No compelling IT training required. You speak clearly understandable German, English skills are of advantage. The willingness to work in early and late layers of Mo. – Fr. and once a month on weekends. After a comprehensive introduction, we look forward to volunteers who are also available for night shifts on a voluntary basis.

€17.00 an hour to start – and in 6 months it goes up with the salary. 30 days vacation. Supplements on weekends: Saturday +25 %, Sunday / holiday +50 %. Unlimited employment contract for real planning security. Modernly equipped office: height adjustable tables, large monitors, ergonomic work. Edenred voucher card – go shopping, shopping or eating monthly. Continuing training, exchange & a team that keeps together – even in stressful times. JobBike, job ticket or free parking. Grants for childcare & occupational retirement – for a safe future. .