Senior Success Manager (m/f/d)

Welcome to blue directly – a leading company in the insurance industry that specialises in innovative solutions and dedicated customer service.

We are looking for passionate and committed Senior Success Manager (m/w/d) who want to strengthen our team and help our existing broker partners: to provide excellent support and tailor-made solutions. As Senior Success Manager (m/w/d) bei blau direkt, you have the opportunity to play a significant role in the care of our broker partners: to take care of them and actively participate in the design of their experiences with our products and services.

You are a team player with outstanding communication skills, a strong organizational talent and a passion for first-class customer support? - Then we cordially invite you to join our dynamic team and become part of our success story.

The aim of the position is to secure and improve the quality of key relationships by proactive on-site presence. The role acts as a “strategic satellite” outside the operating line teams (Success/Sales/Operations) and supplies valuable market insights directly to management.

Partner care with heart and mind: You take over the full and partner support of our existing broker partners.

Enthusiasm and tearing: With your strong and positive personality, you represent our company and strengthen our business relationships.

Sales optimization: You analyze existing operations in the agencies, identify challenges and implement best practices to sustainably increase sales performance.

Proactive action: You don't wait, but you realize potentials independently, take the initiative and drive themes forward independently.

Cooperation at eye level: You work closely with the team in a specialist role (without disciplinary leadership) and report directly to the department or department Management (Tandem model).

Modern representation: You use your social media affinity to actively support our presence in the market in digital ways (e.g., LinkedIn).

Experience that counts: at least 5 years of well-founded professional and industry experience in broker care or in the relevant sales environment.

Communication talent: You are extremely communication-strong, confident and have a thrilling, winning way.

Working methods: High self-responsibility and ability to work autonomously and prepare results structuredly.

Flexibility & readiness: You are happy to travel with our partners on site.

Regional proximity: Your residence is ideally located in the region (Lübeck to Hamburger Umland), so that two days a week can be easily realized at our Lübeck location.

Hands-on mentality: A proactive, independent way of working is absolutely natural for you.

Security: An indefinite fixed position and an attractive fixed content

Work-Life-Balance: flexible working time models and various employee discounts on corporate benefits and bike leasing; We are also warmly welcome to support the reconciliation of work and family and your four-legged friend.

Personality & authenticity: We enjoy a family togetherness and flat hierarchies, a collegial and friendly environment with duz culture, which you will already experience in the application process. Our presence culture also benefits our onboarding process, as your personal, step-by-step support is guaranteed.

Agile's work & innovation: Your voice is heard. As part of our growing business, you have the opportunity to actively shape and promote topics.

Teamwork makes the dream work: In our open, multicultural and dynamic team, fun in everyday life and beyond working hours is part of it.

Good food, good mood: Our in-house Hansebistro offers a wide range of daily hot dishes, sweet and savoury snacks and delicious drinks. If you don't have coffee, don't you?

Team events: after-work parties, cinema and games evenings, as well as team trips at home and abroad are not rare with us.

Further development potential: standstill? - Not with us! We support you with internal & external offers in your further development. .