Magistrat der Stadt Hanau | Germany | 63xxx Hanau | Permanent position | Part time - flexible / Full time / Home office | Published since: 02.04.2026 on stepstone.de
Social Assistance (SGB XII) (m/f/d)
The city of Hanau grows – grow with us! As Hessen's smallest big city, we still have a lot to do. Located in the east of the FrankfurtRheinMain metropolitan region, the brothers-Grimm city is an innovative business location with an excellent infrastructure, international flair and diverse cultural and leisure activities. Around 5,000 employees are employed daily in the city administration, private companies and urban societies for a modern, life- and love-worthy city as well as the people living in it. Become part of our team and apply! We are looking for the Social Services Department at the next possible time: Senior Account Manager (m/w/d) Until payment group 9c TVöD l Full or part-time l unlimited l Reference number: 2026040 IMPORTS Are you looking for a new challenge with a variety of development options and want to actively participate in the design of modern administrative structures? Then you will be part of the Internal Administration Department in the Social Office. Since 01.01.2026, the Social Office has taken on numerous new tasks in the course of the circular freedom of the city of Hanau and is in an exciting phase of construction and development. Our goal is to offer the Hanauer population the best possible and individual benefits through efficient processes, transparent structures and short paths. In a newly established office, you have the opportunity to introduce your ideas, to actively shape structures and to go along with us innovative ways in public administration. Look forward to a modern working environment in which digitization, contemporary forms of work and an appreciation of cooperation are of course – and in which all employees are seen as an important part of the whole. .
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Your tasks • Your profile • What we offer
You advise help seekers, their relatives, authorized persons and supervisors to the Social Code XII. You are responsible for the case management, the processing and decision of applications for the grant of aid for the maintenance of life and applications for the granting of basic pensions in old age and for the reduction of employment. In addition, you will process applications for help in special circumstances. You shall make comments in disputes and suits. In addition, you realize priority claims against other service providers and third parties. You are responsible for case-handling and payment by the specialist procedure “OPEN Prosoz” and for document management in the eAkte. You work with the internal social service and external cooperation partners from social work. The processing of cases, the maintenance of statistical data and the cash register are also part of your task.
Completed studies in Bachelor of Arts in Public Administration, Public Management, Business Administration or an education on the management specialist with professional experience in the areas of work that are relevant to the field of work or a training on the management business operator or Administrative specialist Knowledge of specific social legislation Self-responsible operation and team capacity Efficiency and decision-making, including in crisis and conflict situations Analytical thinking and problem-solving competence Communication and cooperation skills and intercultural competence Safe handling of MS Office applications
A remuneration up to EG 9c TVöD-VKA, the grouping depends on qualification and professional experience Attractive services of the public service, e.g. an annual special payment, a performance-oriented payment and an occupational pension scheme Flexible working hours with the mobile work option for a good reconciliation of work and private life Wide range of continuing and continuing training A premium job ticket for the entire RMV area 4x per month free entry to Hanauer swimming pools Cycling leasing
Location
 | Magistrat der Stadt Hanau | |
| 63450 Hanau | ||
| Germany |
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