Head of Department Test Management Customer Processes (m/f/d)

As one of the largest banking IT service providers and digitization partners in Europe, we are the driver of digitalization within the Sparkassen financial group. With more than 5,000 employees: within 3 locations we make digital banking of today efficient and develop smart financial services of tomorrow. We offer you a wide range of tasks in which you can provide your individual strength. Whether app development, network technologies and server operation or consulting, training and support – you will find your appeal with us! As a specialist:in or as a generalist:in. Everything with best career opportunities, lots of space for personal development and numerous benefits.

For the organization unit Customer Management, Consulting and Sales we are looking for the next possible appointment for the Hanover, Münster or Frankfurt am Main site Projektmanager (m/w/d).

Customer management, consulting and sales design the digital custom journey in banking - from the acquisition of new customers, product distribution to consulting. Together, we develop innovative software solutions that support Sparkassen to provide its customers with a modern, secure and comfortable banking experience. We offer varied tasks, interdisciplinary cooperation and the opportunity to actively shape the further development of central customer processes.

Professional and disciplined leadership of the staff of the department, as well as the establishment, development and promotion of test competencies in the team Building and developing a range-wide test strategy and establishing uniform test standards, methods and tools Close cooperation with specialist departments, development teams and project management Responsibility for quality assurance along the entire customer journey Planning, prioritization and control of all test activities in the field, as well as ensuring efficient test processes in projects and line tasks Control and coordination of overarching test activities (e.g. load tests) Ensuring transparency about test stands, risks and quality and a common quality responsibility in the field

Complete study of computer science or comparable qualification Multiannual leadership experience or proven leadership competence Ability to develop, motivate and accompany teams through change processes Embossed communication and moderation capability Knowledge of test methods, test management and test automation Understanding technical process in the customer and sales environment Strategic thinking and structured working High collaborative capacity and cross-disciplinary thinking

You're wondering why you should work on financial computer science? We have some good reasons for you. In addition to flexible working hours, discounted job tickets or the possibility to work on mobile, we offer you a lot more: Pension provision Accessibility Industrial sports Family service Company events Flexible working hours Mobile work Job ticket Canteen Contract Education Fitness promotion We offer you an attractive remuneration based on your qualification as well as your relevant, practical experience. .