Receptionist (m/f/d)

Description The focus is on the professional support of our hotel guests - from the warm welcome at check-in to the adoption. In addition, you will take care of: Care of our guests incl. check-in and check-out Examination and processing of reservations, overbooking and options Accounting incl. management of cost and cash management and accounting Organisational and administrative tasks in both front and back office areas (e.g. management of non-arrivals, answering emails) Cross-departmental insights into new areas of activity through cooperation in our multicultural team

Whether you're an experienced hotel professional or want to change your career – you're great for us! Personality and hospitality are our first priority! You are also characterized by the following: A training in the hotel industry or professional experience in the hotel and restaurant industry, or a real interest in a career change A strong focus on quality and service, combined with genuine hospitality and a passion for the hotel industry An open, communicative appearance and excellent language skills in German and English, with the ability to communicate clearly with guests and colleagues Ability to team-oriented cooperation and willingness to cross-departmental support – We achieve our success together Safe handling of computer systems and hotel management software, including reservation and billing systems Precise detail and care, especially when processing reservations, invoicing and administrative documentation problem-solving orientation and the ability to respond professionally to guests and guest complaints Flexibility and adaptability to work in changing layers and to cope with diverse tasks in a fast-paced environment