Service technician for cleaning machines (m/f/d)

Your responsibility Technology and workshop Maintenance, repair and fault diagnosis on our cleaning machines, in the workshop and if necessary directly with the customer Systematic analysis of complex disturbance images (electricity, electronics, mechanics) to the sustainable solution Implementation and documentation of safety tests (e.g. UVV / DGUV V3) on cleanfix devices, after maintenance or repair and on new equipment Technical support and customer support Telephone and written support for customers and service partners: You arrange disturbances, give clear recommendations for action and decide whether a remote diagnosis is sufficient or an application is necessary handling of service and repair cases from request to completion, including customer consultation Training and instruction of customers in operation and maintenance, understandable and practical Quality and product development Structured detection of recurring error images and transfer to the development team to make better products from service knowledge Clean technical documentation and service reports that help customers and colleagues

That's what you bring completed technical training, ideally as mechatronics technician or in the field of electrical engineering; Continuing training for technicians or masters is a plus Professional experience in technical service or in a comparable position Analytical thinking and the ability to cause problems independently to the solution Communication strength: You understand technology, on the phone as well as on site, and stay friendly and solution-oriented even under pressure Secure knowledge of German in word and writing Safe handling of common software (e-mail, office, ERP systems) Occasional readiness to travel within Germany

A varied, technically demanding activity between workshop, customer use and support at a Swiss quality manufacturer Future-oriented technology: You work on professional cleaning machines and autonomous cleaning robots, a field where Cleanfix is one of the pioneers A high degree of self-responsibility and real design playroom: You run service and repair cases from request to conclusion and decide how to solve problems A direct wire for development: what you learn from the customer and in the workshop flows into the further development of our products A safe workplace: unlimited fixed employment with attractive fixed content Occupational pension