Clerk [m|f|d] in the 2nd level file and print service, malware protection

Locating, analyzing and eliminating disturbances Client-side bug fixes for offline files Recovery of files and directories from volume shadow copies Support of the components (from the initial facility to the ongoing operation, to the outgoing operation) Assessment of all detected alarms of workplace systems after malware attack and initiation of further necessary measures Creation and updating of operating documentation

Your profile You have completed vocational training for the specialist informatics and the specialist in the field of system integration, IT system electronics, and IT system electronics or other IT-related training or you bring an at least four-year professional experience in IT. In addition, the following knowledge is desirable: extensive knowledge of current Microsoft Windows operating systems (Client) Network bases Active Directory IT security products and mechanisms Experience in working with a ticket system ITIL knowledge Personal conditions: strong team and conflictability high customer and service orientation and durability the ability to understand the facts for non-experts in IT

Location: Hanover I unlimited I full time I EG 9a TV-L I Reference: 03041/42a.02 Our Benefits – Your Benefits A job with meaning: You advance the country and make an important contribution to society. Security you can count on: With us you benefit from all the benefits of the public service. Flexibility that fits your life: sliding time and part-time models give you the free space you need. A team on the verge is: We support each other and meet with appreciation. A reliable salary: you earn according to the collective agreement for the public service of the countries (TV-L). Additional recognition: You will receive a special tariff payment at the end of the year. More time for yourself: Enjoy up to 30 days of holiday a year, plus work-free time on Christmas Eve and New Year's Eve. Precaution with future: Our additional service is comparable to operating pensions in the private sector. Further easy made: With individual training offers, we help you to go your own way. Important notes – Good to know A standard salary of 9a of the collective agreement for the public service of the countries (TV-L). Applications for people of all nationalities are welcome. We would like to increase the proportion of women in sub-represented areas and look forward to corresponding applications. Applicants with severe disability or equality are preferred with the same qualification. A safety review is required for this activity in accordance with the provisions of the Security Audit Act. Flexible working time models and family-friendliness are of course with us – talk to us. For work at IT.Niedersachsen it is necessary to safely master the German language in word and writing. .