Panasonic Deutschland eine Division der Panasonic Marketing Europe GmbH | Germany | 55xxx, 65xxx Wiesbaden | Permanent position | Full time / Home office | Published since: 31.07.2026 on stepstone.de
Technical Specialist (m/f/d)
Panasonic is one of the world's largest and leading manufacturers of electronic products. The depth and diversity of our research capacities, our manufacturing expertise, our high quality and our highly developed products have been successful since 1918. Our goal is to create the Panasonic company of "morgen". By combining profitability, technology and creativity, we will realize ideal lifestyles and societies that solve social problems around the world. Are you looking for a new challenge that combines a meaningful task with a real goal? Then we would like to welcome you to our multinational team! Their growth is our growth. We are investing in your future by promoting your skills and competencies through numerous further training opportunities and exciting challenges. At Panasonic, we believe in cooperation – only together we can expand our innovation lead and exceed our customers' expectations. We are a strong brand with a rich enterprise culture based on our 7 principles. It is not only about what we do, but also how we do it. In order to meet our social commitment, we continue to do what we have been doing for over 100 years – enrich people's lives at home and at work and advance society. RR-2026-58877
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Technical remote support for colleagues, wholesalers, service partners and customers during installation, commissioning and repair of Panasonic heating and cooling systems Occasional technical support on site in complex disruptions and in the commissioning of new products Telephone and written support via the Panasonic service systems (ticket system, telephone system as well as specific tools, e.g. remote access to diagnostics) Timely, complete and high-quality documentation of service cases according to the current process specifications analysis of technical problems and the development of sustainable solutions; Transfer to the Field Support Engineers when an on-site support is required Creation and implementation of technical product and service training for colleagues, wholesalers and service partners Support of the sales team in technical issues and project-specific topics Creation and maintenance of technical documentation, service information, training documents and project-related elaborations Technical examination and approval of service and warranty invoices Continuous transfer of market and product feedback to improve products, processes and service quality
Successfully completed training in the field of refrigeration, air conditioning or heating technology, ideally as a refrigeration system manufacturer, refrigeration system manufacturer master, heating manufacturer master, state-tested technician or a comparable qualification Professional experience in the field of heating and air conditioning Finding knowledge in the fields of refrigeration and air conditioning, hydraulics, control technology and relevant standards and legal requirements Good knowledge of climate and cooling systems or heat pumps including commissioning and fault diagnosis Embossed analytical skills and a structured and solution-oriented way of working Safe handling of common IT systems and affinity for digital service and diagnostic tools High customer and service orientation as well as pleasure in working with internal and external partners Good knowledge of German and knowledge of English in word and writing are advantageous Readiness to travel to occasional technical operations, training and customer visits
An exciting, strategic role in which you can actively contribute to corporate success and take responsibility Work in an internationally successful company Variety of training and development measures Attractive salary package, social, fitness and health services Flexible working hours without core working time 30 days off Flexible working time models and a high proportion of mobile, alternating work Mobility Package, operational e-bike leasing and special discount on Panasonic products
Location
 | Panasonic Deutschland eine Division der Panasonic Marketing Europe GmbH | |
| 65203 Wiesbaden | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad