Customer Success Manager (all genders) Focus on Customs and Foreign Trade

With intuitive software, we make AEB efficient, safe, ecological and just supply chains possible. More than 7,000 companies find this so good that they rely on our IT solutions for foreign trade, customs, export control and logistics – in over 80 countries. You get the free space and open structures to really move something – and a working environment that ensures that you can achieve your best.

As a Team Customer Success, we have a mission: We offer our customers and interested parties an unmistakable experience by focusing their needs and offering our professional expertise Support our customers and interested parties to unlock added value in their customs and external fields and to advise them on solutions And develop and maintain these customers across the life cycle. To attract interested parties, where our products and solutions create relevant added value As Customer Success Manager (m/w/d), you will always support our team with your management and sales experience where customers are acquired, advised and developed – from conception to price negotiations to conclusion of the contract and changes in the ongoing order relationship.

You bring knowledge in the field of customs processing with and outside business is not a foreign word for you You are communicative, like working with people and building new contacts or existing ones You have a good feeling for the needs of customers and interested parties, for processes and tasks and are confident with new challenges You have the “Macher gene” and want to expand and expand customer relationships You draw from solution-oriented and structured approach You are IT-affin Communication in English (word and writing) does not make you sweat

A good working environment is very important to us. You can (and shall) take the freedom to make your work as it corresponds to you and your strengths. Specifically, this means that you get support in your professional and personal development. Here is a small selection of our most popular features: Flexible workplaces and working hours Jobticket grant: 80% takeover of Germany ticket Area for further education and corresponding offers Offers for physical and mental health (EGYM Wellpass, Instahelp, etc.) What else is there? You can read this under work at AEB. JOBV1_EN