Project Manager Enterprise Service Management

The Max-Planck-Gesellschaft zur Förderung der Wissenschaften e. V. (MPG) is a self-government organization of science funded by the federal and state governments. At present, it operates 85 institutes and research institutes in Germany and abroad for basic research in science and humanities and is thus one of the leading international research institutes with numerous Nobel Prize winners in their ranks. The MPG founded the new central IT facility Max Planck Information and Technology (MaxIT) on 1 January 2026. This bundles and coordinates central IT activities of the MPG and is a reliable partner for science and administration. It consists essentially of the MPDL (Max Planck Digital Library) and the ICT (Information and Communication Technology) department of the General Administration. As a central institution for IT and library services, it develops and implements strategies and technologies in the areas of digitalization in science and administration, open science, library, publishing, IT infrastructure and IT security. In close cooperation with the scientific institutes and the General Administration (GV), MaxIT focuses on the efficient use of modern digital tools and technologies to sustainably promote digital transformation in science and administration. The field of application of the ICT department is looking for a project managerin Enterprise Service Management at the next possible time. Design the future of IT in Germany's most renowned research organization The digital transformation lives on people who help shape it. If you bring passion for IT services, leadership skills and a strategic vision, you are right with us! We are looking for a dedicated personality that leads our IT projects to success with passion and expertise. As a project managerin you are responsible for the design and optimization of digital business processes in our central IT unit. For this purpose, You translate the needs of different departments into tailor-made IT solutions and control the project teams during the expansion and expansion of our central service management tool ServiceNow.

Advising and networking: Structure user requirements and combine them with technical, technical and legal frameworks Leading and Taxing: Interdisciplinary project teams from internal and external employees Planning and monitoring: plan IT projects with the aim of customer satisfaction and cost-effectiveness and monitor project progress from design to rollout. Think in the future: Optimizing and expanding IT services in the enterprise service management sector Secure communication: managing information for project teams, stakeholders and decision-makers

Qualifications: completed academic studies (e.g. business informatics, economic engineering or information management) or an equivalent qualification based on relevant professional experience that you can demonstrate with multiannual activity and experience in the fields described Long-term experience: Detectional experience as project management in the introduction of ServiceNow Technical and technical expertise in: IT service management, end-to-end service processes, the architecture of the ServiceNow platform and integration architectures Planning competence; analytical thinking, sound knowledge of agile/ hybrid project management methods and experience in cost, budget and resource planning Management competence: Ability to control expert teams and external service providers Very good communication skills: You are open to colleagues and supervisors, are sure to step up and have very good German and good English skills

With the opportunity to work independently and introduce your own ideas, our activities are challenging and varied. Your working hours can be adapted to private/family needs to achieve a balanced work-life balance. There is also the possibility of working up to 60% of working hours on a mobile basis. We promote regular training, starting from online courses to individual coaching. We also offer an occupational pension scheme, an employer grant to the discounted German ticket and other social benefits. As part of an indefinite working relationship, we offer you, depending on the qualifications and professional experience, a payment up to 14 TVöD (Bund) and various social benefits. Non-binding information on salary can be found in the pay table of the public service (TVöD Bund). Their workplace is located in Munich and is easily accessible by public transport. The aim of the Max Planck Society is to employ more people with difficulty. Applications for severely disabled persons are expressly desired. The Max Planck Society strives for gender equality and diversity. We look forward to applicants of any background. Furthermore, the Max Planck Society aims to increase the proportion of women in the areas in which You are underrepresented. Women are therefore expressly asked to apply. .