LG Communication GmbH & Co. KG | Germany | 01xxx Dresden | Permanent position | Full time | Published since: 13.07.2026 on stepstone.de ♿️
Appointment Coordinator NE 4 FTTH (m/f/d)
Our task is to overcome the digital divide in Germany and establish a reliable and advanced infrastructure everywhere. By acting as a provider of digital services in the regions, we contribute decisively to the digitization of Germany. Finally, digitization is unthinkable without a solid basis for glass fibers. And without advanced digitalization, there can be no sustainable economic and social development. We are working on the development and supply of the previously subserved areas with a powerful and forward-looking FTTH infrastructure. As a service provider for telecommunications technology, we guarantee the support of private, social, economic and public life in all regions. We enable both metropolises and rural areas to benefit equally from the possibilities of digitalization. We thus promote a forward-looking perspective for an independent life in local communities and strengthen global networking. The expansion of infrastructures for glass fibres not only creates individual, but also collective added value, which promotes social cohesion and exchange.
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Your tasks • Your profile • What we offer
Planning, coordination, monitoring of customer and assembly appointments in the FTTH expansion appointment with end customers, owners, house administrations & housing companies Ensuring optimal utilization of assembly teams and service technicians Continuous adjustment of scheduling for changes or delays Monitoring of deadlines and project miles Contact person for customer requests for installation dates Coordination with general contractors, subcontractors and service providers Professional processing of complaints and escalations related to appointments Maintenance and updating of project and customer data in the systems used Tracking open processes and ensuring timely processing Monitoring compliance with defined processes and service levels Support in the introduction and further development of digital planning and control processes
completed commercial or technical vocational training ideally experience in the telecommunications, fiber optic or infrastructure environment Advantageous knowledge of FTTH construction and network level 4 safe handling of MS Office as well as MRP and CRM systems strong organisational and coordination capability high communication strength and service orientation independent and structured operation Loadability and prioritization capability even at high time Teamability and enforcement
a long-term working relationship in an expanding company with a perspective individual employee promotion and qualification team-oriented and collegial working Benefit for occupational pensions / asset-effective benefits flexible working time Services regular events Disabled people are preferably taken into account with the same suitability. .
Location
 | LG Communication GmbH & Co. KG | |
| Dresden | ||
| Germany |
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