Head of Product Management & Private Customer Sales (m/f/d)

Staff management You are convinced by your will and your persuasiveness, together in Team to achieve challenging goals. You create a climate for pleasure in work through joint success, and you will be happy to develop employees professionally and personally. You report to the Head of Sales. Strategic responsibility within the framework of the sales strategy Monitoring the market, customer requirements and requirements as input for sales strategy, product development and service strategy Participation in the further development of the sales strategy and the department of the following goals for retail sales Planning, implementation and control of measures to achieve sales objectives Responsibility for the expansion of market management in Ludwigshafen and nationwide with regard to the economic indicators of medium-term planning Central control and further development of the ''order-to-cash'' business processes SLP with the focus on ''end-to-end'' optimization Responsibility for market strategy (product and customer management) Price positioning of all Commodity products for private customers in the different sales markets in consultation with energy procurement and taking into account the economic indicators Developing and implementing long-term price and customer retention and recovery strategies for private customers Total responsibility for private customer distribution including customer service and design of all pricing models and contract models Optimization and strategic further development of the sales channel mix Develop new Commodity products and customer journeys in coordination with internal service providers and within the framework of the corporate and sales strategy Develop new and optimise existing products and services in the private customer sector in particular with regard to customer friendliness, standardization and digitization (here, in particular, TWL homepage and customer portal) Risk Management and Controlling Regular risk analyses of individual tariff and customer portfolios Supporting the controlling in medium-term planning, high-quality sales portfolio Private customers and building individual monitoring reports Processes, systems and interfaces Further development and optimization of the software-technical sales landscape and systems in private customer sales (currently EPilot, Joules, ALO, SAP)

Complete subject-specific studies (Bachelor/Master) Energy, BWL, Industrial Engineering or Similar Leadership experience and team skills combined with strength of conviction and enforcement Very good knowledge of energy-economic market mechanisms in particular in the area of sales and customer management in conjunction with regulatory and legal requirements Outstanding analytical thinking and business knowledge Your experience in dealing with customers and service providers and a high degree of customer orientation and entrepreneurial thinking lead you and your team to success Their high standards of quality and self-control, in particular in the field of pricing and contract design and their pronounced analytical skills to assess market development and new product ideas make us an interesting partner of our customers You take your full responsibility and have a high degree of independence

Go ahead and raise your professional and personal development to a new level. Their valuable work is rewarded by an attractive salary and occupational retirement. A modern health management, but also JobTicket, JobRad and a working environment with numerous offers for the reconciliation of work and family complete our offer. .