Field Customer Service Representative (m/f/d)

You're a communication champion, a problem-solving guru and a customer experience (m/w/d)? Perfect! We are looking for someone who: The support of existing and large customers within a defined service team and area performs and processes size samples and inventory recordings at the customer on site Pre- and post-processed customer appointments as well as meaningful documentation of your own customer contacts A professional, solution-oriented processing of complaints with the aim of sustainable customer satisfaction Conducting potential analyses of customers for up- and cross-selling approaches

Your basis is a commercial or comparable training with several years of experience in customer contact You are a success-oriented, independent personality with positive mindset Self-initiative, a targeted and structured way of working with you and communicate with ease on several levels Good knowledge of common computer systems (Outlook, Word, Excel, Power Point) You are owned by driving class B

Work-life balance: With us a full-time employment equals 37 hours per week and you have 30 days holiday/year (27 days in the 1st year of business) Our latest highlight: You don't need to work on your birthday - the day is all yours Security in the wallet: Compensation acc. Collective agreement (Industrial association Textil Service-Intex e.V. and IG Metall) with holiday allowance and special payment of the year, grant to asset-effective services and occupational pensions No desire to wait for the Black-Friday?: Thanks to Corporate Benefits you can save every day E-Bike leasing: With us you have the opportunity to choose your bike and enter the pedals properly Celebrate together: Team events and corporate celebrations must not be missed Family 2.0: Average 16-year-old company membership – Our family feeling is raised