Technical clerk for customer service plumbing / heating / ventilation (m/f/d)

Accept and process telephone requests from customers and service providers Order acceptance Creating offers by default and billing Material orders and replacement parts procurement of the customer Termination for customer service Manage email communication and correspondence

Successfully completed technical or commercial vocational training Professional experience in the SHK industry You necessarily have product knowledge of heating and sanitary technology Knowledge and experience in telephone customer contact are advantageous You are familiar with working on a PC (knowledge in MS Office)

Interesting and versatile tasks Occupational pension Interesting additional services such as Jobbike uvm. Compensation for performance and tariffs Holiday and Christmas money Medium-size structures with flat hierarchy Transfer of responsibility Positive working atmosphere in a motivated team Family business with long-term strategy Indefinite permanent employment About your future workplace With us you are used daily against climate change and for sustainable and innovative solutions. If you want a family team and a variety of possibilities for professional development, look at the other advantages and come to us. We have been active for many years as an innovative and family-run company in the field of technical building equipment in Gelsenkirchen. With our employees, we are among the largest specialist companies in the region and are constantly growing. .