LOTTO Hessen GmbH | Germany | 55xxx, 65xxx Wiesbaden | Temporary contract | Full time | Published since: 29.01.2026 on stepstone.de
Terminal Support Hotline Staff (m/f/d)
For our Quality Assurance Department, Terminal Support Hotline, we offer in full time a position as a member of the Terminal Support Hotline (m/w/d). LOTTO knows everyone. The original sits in Wiesbaden and since 1949, as LOTTO Hessen GmbH of the Land of Hessen, ensures an equally attractive as well as responsible gambling and indispensable means for sport, social projects, monument care, culture and nature in Hessen. Around 220 motivated colleagues generate more than EUR 730 million per year and make our society one of the most innovative nationwide by their use. Become a part of it! !
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Your tasks • Your profile • What we offer
First contact for our sales outlets. Competent advice on issues related to the game business or technical issues and problems related to our sales office terminals. Detection and maintenance of interference and error messages in internal and external ticket systems. Commissioning the technical service. Telephone support of the field service.
Completed commercial or technical training. First experience in a (technical) hotline or in telephone support desirable. Very good German knowledge in word and writing, English knowledge of advantage. Standby to the shift service (regulated working hours of Mo - Sa between 6:30 and 19:00). Safe handling of the current MS Office programs.
LOTTO helps Hessen - you help: With your cooperation, you promote the common good in Hesse. 38 hours of week with regulated working hours and flexibility options as well as 30 days of holiday. Flat hierarchies as well as fair and cooperative coexistence. Responsible cooperation in a performance-oriented, dynamic and team-oriented work environment. Attractive remuneration and very good social benefits (Tarif contract including 13. Monthly salary, occupational pension, asset-effective benefits, childcare allowance, fare, job wheel, in-house canteen, etc.). The job is limited to two years with a view to permanent employment. .
Location
 | LOTTO Hessen GmbH | |
| 65189 Wiesbaden | ||
| Germany |
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