Senior Sales Support Specialist / Vertriebsinnendienst (m/f/d)

To achieve our mission, we are currently looking for a:n Senior Sales Support Specialist (m/w/d) in Düsseldorf. You support our large customer sales to implement optimal solutions for our customers and ensure that offers, orders and processes are handled efficiently and reliably. As a central interface between sales, internal departments and our systems, you actively contribute to developing processes and creating an excellent customer experience. Your tasks Active support for large-scale customer sales in operational daily business and administrative processes. Creating, editing and managing offers as well as entering and tracking orders in Salesforce. Control and processing of operational topics such as complaints, rallies, cancellations and other sales-related processes. Support and coordination of sales-relevant mailboxes and ensuring smooth processing of incoming requests. Contact person*in for internal stakeholders around processes, offering design and the Stepstone product world. Maintenance of customer and order data as well as carrying out further back office and material processing activities. Working with the development and optimization of existing processes and workflows within the team.

That's what you bring Completed commercial training or comparable qualification. First relevant professional experience in customer service, sales service, sales support or a comparable environment, ideally at least three years. Embossed communication skills, binding appearance and joy in cooperation with different stakeholders. High customer orientation as well as a sales-oriented thinking and acting. Structured working, high quality standards and the ability to coordinate several topics simultaneously. Good digital affinity and very good MS Office skills. Experience with CRM systems, especially Salesforce, is advantageous. Joy in questioning existing processes and actively shaping improvements.

For us as a community it is important that you not only feel comfortable with us, but also outside work. Because your job is to enrich your life. This is why we offer you the following advantages: 30 days holiday + 1 day of service + 2 extra days for Christmas and New Year Hybrid working model (5 days Mobile Office / month after trial) Occupational pension Operational risk life insurance Volunteer days Jobbike In-house Gym In-house Barista Favored Well-Hub membership Discounted parking, job or Germany ticket and you can bring your dog to the office! Our Commitment Same opportunities for everyone – this is important to us! We are convinced that diversity and inclusion are important elements for our success as a global company. That's why we want to win, promote and bind the best talents for us. We look forward to any application, regardless of origin, gender identity, sexual orientation, disability, ethnicity, religion, worldview, age, marital status or other characteristics. .