Frankfurter Sparkasse | Germany | 60xxx, 65xxx Frankfurt am Main | Permanent position | Part time - flexible / Full time / Home office | Published since: 26.05.2026 on stepstone.de
Employees in media service (m/f/d)
As one of the largest German savings banks, we have enjoyed the trust of our customers in the Rhine-Main metropolitan region for more than 200 years. We interlink grounded tradition and digital banking – in a working environment where team orientation is one of the central values. Each employee and every employee is a decisive part of our success, which is characterised by openness and future orientation. Because it's about more than money. As an excellent employer, your Frankfurt savings bank has a lot to offer – a job that is fun, communicative and close to people in the region. We offer you an extremely exciting task area with daily alternating challenges – always at the heart of the time of our economy in the Rhine-Main area. The Frankfurter Sparkasse is one of the most popular employers in the region - with pleasant and excellent conditions.
Location: Frankfurt am Main
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Your tasks • Your profile • What we offer
In order to provide our customers with the maximum service, you take over activities within the framework of digital customer service and digital services. You primarily use the phone as well as the text chat and email. You can listen well and convince with arguments. Even if it becomes hectic, keep a cool head, as you recognize when a service request becomes a consulting request and forward the request professionally to stationary or digital sales. You represent the Frankfurter Sparkasse as the first contact person or first contact person in the context of digital customer service.
You have successfully completed a training to/from the bank businessman/bank businessman or to the savings bank businessman/sparkass businesswoman. You have experience in customer service and also bring a high level of experience in the use of media communication media. Careful and timely handling of administrative activities is a feature. You are committed, flexible, resilient, acquiring technology and have good knowledge of German spelling and basic knowledge of English. In addition to your technical expertise, you will be able to distinguish your good expression and language skills.
Work-Life-Balance: Flexible working time, 36 free days a year (additional: 24.12 and 31.12) and – depending on the task area – the possibility of mobile work Performance & Compensation: Attractive payment with 13 salaries and variable remuneration, plus a discounted Germany ticket and a grant for JobRad leasing Financial Extras: Asset-effective benefits and an occupational pension scheme Health & well-being: discounts in gyms as well as other attractive corporate benefits via our staff portal Boarding: Affirmed lunch in the restaurant or Pluxee-Essens-checks for our shop staff Family & Social: Grant to childcare costs and support in the reconciliation of work and family Continuing education & development: support for specialist and leadership careers, wide range of seminars
Location
 | Frankfurter Sparkasse | |
| Neue Mainzer Str. 47 - 53, 60311 Frankfurt am Main | ||
| Germany |
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