HAPEKO Deutschland GmbH | Germany | Memmingen, Leutkirch, Bad Wurzach | Permanent position | Full time | Published since: 21.02.2025 on stepstone.de
Technical Customer Service / Customer Support (m/w/d)
Our client is a family company specializing in the production, distribution, maintenance and repair of hoists and conveyors.
ÄBeam me up! The space o infinite expanses. We write the year 2025Ë and these widths will finally, the traffic density increases and so customers around the globe rely on these high-quality automated systems in urban space.
In order to expand the customer support team, we are looking for you as a specialist customer support/customer support (m/w/d) to accept and assess fault messages and to support them efficiently. Thus, you are in the forefront, supervise and advise customers directly, plan service operations and are interface between customers and technicians.
Are you objective, balanced and like to accept problems? Do you not take care of the troubles and they act helpful and solution-oriented? Are you familiar with ticket / call systems and work responsibly, organized and thinking customer-oriented? Then we look forward to your application and exchange with you! [MBK/118667]
HAPEKO is the first address for professionals and managers in Germany. The focus of the activity is the creation of links between specialists and executives with a professional desire for change and suitable companies. HAPEKO is represented throughout Germany with more than 20 locations.
Location: Memmingen, Leutkirch, Bad Wurzach
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Our client is a family company specializing in the production, distribution, maintenance and repair of hoists and conveyors.
ÄBeam me up! The space o infinite expanses. We write the year 2025Ë and these widths will finally, the traffic density increases and so customers around the globe rely on these high-quality automated systems in urban space.
In order to expand the customer support team, we are looking for you as a specialist customer support/customer support (m/w/d) to accept and assess fault messages and to support them efficiently. Thus, you are in the forefront, supervise and advise customers directly, plan service operations and are interface between customers and technicians.
Are you objective, balanced and like to accept problems? Do you not take care of the troubles and they act helpful and solution-oriented? Are you familiar with ticket / call systems and work responsibly, organized and thinking customer-oriented? Then we look forward to your application and exchange with you! [MBK/118667]
HAPEKO is the first address for professionals and managers in Germany. The focus of the activity is the creation of links between specialists and executives with a professional desire for change and suitable companies. HAPEKO is represented throughout Germany with more than 20 locations.
Location: Memmingen, Leutkirch, Bad Wurzach
Telephone and written initial acceptance for the entire service Acceptance of all fault messages and assignments of the corresponding service monster Documentation of inquiries and forwarding to the corresponding colleagues for processing Disposition of service inserts Processing of orders and other related work Communication with internal and external partners / customers
Completed technical or commercial. Training with first professional experience Skilled and customer-oriented conversation and friendly appearance Technical interest and understanding Structured, responsible and commercial thinking Self-employment, team skills and targeted communication skills Very good German knowledge and mode of expression
A safe workplace with forward-looking products Pension provision and flexible working hours Intensive training and regular training An innovative, modern and very collegial environment
Company location
Location
| HAPEKO Deutschland GmbH | |
| Memmingen, Leutkirch, Bad Wurzach | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad