Mitarbeiter Kundenservice Spedition / Customer Care Specialist (m/f/d)

With over 90 years of experience and around 12,000 employees, the Raben Group is one of the leading logistics companies in Central and Eastern Europe, offering comprehensive logistics solutions in road, sea and air freight transport as well as global supply chain management concepts. We have the drive for continuous development! This is why we have continuously developed as ravens for over 90 years and can now look at over 170 locations in 17 countries. We are a well-established team consisting of the best experts in many areas. All employees are involved in the success of our company - in offices, warehouses and in the tax as drivers on national and European routes. Service is more than a job for you? – Perfect! Because we are a team with a clear goal: satisfied customers At Raben, customer service plays a central role – according to the motto “One Face to the Customer”. Each customer has a personal contact for all concerns with us. We serve our customers proactively and create real partnerships that take us off the competition. Here you are the heart of our customer relationships. Our DNA: Logistics is in our blood – partnership cooperation, entrepreneurial thinking and fun at challenges are just part of it. Internationally established, family run and always by you.

Place of work: Schüttdorf | Ref. Nr. CC/SH/2026

Support and development of a solid customer base in the field of land transport Proactive communication and care of long-term customer relationships Monitoring of shipments and dates, ensuring smooth operations Processing of complaints, delivery obstacles and damages Account preparation and auditing in the forwarding systems Independent receivable management

Closed commercial training ideally in the field of forwarding & logistics services First professional experience in the specialized environment Embossed communication strength, safe occurrence and good expressability High commitment and real one-team spirit German knowledge and good English skills

Your start: A comprehensive incorporation to start quickly and safely in the Raven World - incl. Participation in Onboarding Date Your development: training and needs-oriented training offers, regular feedback talks and personal development plan Additional financial services: asset-effective services and occupational pensions, premium for the recommendation of new colleagues, benefits and offers for travel, leisure and culture, e.g. through corporate benefits Health & well-being: service wheel, annual sports challenge, fresh fruit, coffee & water, regular work safety instructions Work-Life-Balance: Flexible working hours and sliding time after consultation with the team Mobility & facilities: free parking, convenient location