Entertainment Media (VoD/IPTV) Coordinator (all gender) | Coordinator Entertainment Systems

Operation & system availability You ensure the smooth operation of our video-on-demand, TV and broadcast systems You monitor the quality and availability of all TV channels You ensure that transmitter lists and program data are always up-to-date and functional You are a key player for the Background Music System of the fleet Incident & Problem Management You coordinate bug analyses and fixes together with IT, technology teams and external partners You document and track disturbances, maintenance and updates Content & License Management You integrier and manage VoD and TV content taking into account license rights You keep license periods and regional restrictions in mind You support new content license agreements You plan content updates and technical rollouts Platform & System Development You’ll see the further development of our entertainment platforms You support the integration of new technologies such as streaming apps or second-screen solutions You accompany the introduction of new systems on new buildings and modernized ships Monitoring, Reporting & Optimization You analyze usage data and guest feedback You conduct optimization potentials and implement them You’re creating reports on system performance and quality You are interface between different disciplines and external partners You support budget issues and take the audit You develop and optimize processes and processes

Education or studies in the field of media technology, broadcast, IT / network technology, audio-visual media or comparable Experience with IPTV, VoD, broadcast or streaming systems desirable as well as knowledge in streaming technologies, network infrastructure, video encoding, satellite or IPTV distribution Experience with entertainment systems in hotels, aircraft or cruise ships of advantage Reliable, structured personality with very good organizational skills, even in time or performance printing Safe appearance and good contact capability coupled with enforcement capability Designed coordination and communication skills as well as service-oriented operation Technical understanding and analytical problem solving competence Own initiative, organizational institution, excellent understanding and high resilience very good knowledge of MS Office as well as excellent knowledge of German and English in word and writing Practical experience in ship operations desirable

Education or studies in media technology, IT, broadcast, network technology or comparable Experience with IPTV, VoD, broadcast or streaming systems Knowledge of streaming technologies, networks or video encoding Ideally experience with entertainment systems (e.g. hotel, airline or cruise) Structured, reliable operation – even under time pressure Communication strength, enforcement and team spirit Technical understanding and analytical thinking Very good knowledge of German and English Safe handling of MS Office