Mandatory internship in the field of Digital & Communications Activation & Operations from April 2025

Life is always about becoming... In life it is about going on a journey to become the best version of our future self. As we discover new things, we face challenges, master them and grow beyond us.

Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER0003JF1 We believe in diversity and live the digital transformation! We are part of the Mercedes-Benz Digital & Communications Activation & Operations division and are responsible for the future CRM system landscape in Europe. Our goal is to optimize the business processes in sales and thus optimally support our customers. Together with our global partners, we are currently building a new CRM system for the European market. We work in a cross-functional team from IT and Sales. Mercedes-Benz aims to increase the digitalization of all interactions in the customer life cycle. The customer changes more and more frequently between online (web, app, car) and offline touchpoints such as Retail and Contact Center, while expecting a personalized interaction based on its customer history. Mercedes-Benz CRM forms the basis for a professional and efficient customer interaction. In addition to our own IT systems, we mainly use standard products from Salesforce (e.g. Service Cloud). You will be part of a team with heterogeneous ways of thinking in which everyone brings special skills and we all benefit from each other. With us you have the opportunity to get to know different disciplines in a dynamic SCRUM setup. Your tasks include: Cooperation with the team in building a new CRM solution for the European market Regular exchange with our external partners and internal stakeholders Insights into team leadership and management of interdisciplinary projects Program Owners support in project management Independent processing of work packages You can work independently for a special topic and contribute with results Participation in organisational tasks Our digital products must be rolled out across Europe, you can actively cooperate here

Business Informatics, Industrial Engineering or a comparable degree course, IT specialization of advantage Secure knowledge of German and English in word and writing Secure handling of MS Office, especially Excel and PowerPoint Experience with Jira/Confluence (with us binding for all project stakeholders) of advantage Knowledge of Salesforce Products (Service Cloud, Automotive Cloud, Marketing Cloud, Data Cloud, etc.) Other: Joy in dealing with personal and professional challenges Practical experience in the digital environment, if possible in digital distribution (e.g. startups) desirable Personal competencies: Analytical and communicative skills Strategic mindset and competence well to abstract in order to quickly capture larger relationships Structured work, team skills and organizational talent Additional information: Of course, without formalities, we are not. Please apply exclusively online and add a CV to your application, current enrollment certificate with semester indication, current grade, relevant certificates, if applicable. Compulsory internship certificate and proof of the rule period (maximum size of the annexes 5 MB) and in the online form mark your application documents as ''relevant for this application'. Further information on the setting criteria can be found here. Members of countries outside the European Economic Area may send their residence/work permit. We are particularly pleased to receive online applications of disabled people and disabled people. If you have any questions, you can also contact the SBV-Zentrale@mercedes-benz.com for the location's heavy-handed representation, which will be happy to support you in the further application process after your application. Please understand that we no longer accept paper applications and there is no claim to return. Questions about the application process will be answered by HR Services by e-mail to myhrservice@mercedes-benz.com or by phone: 0711/17-99000 (Monday to Friday between 10-12 am and 13-15 pm).

Food supplements Employee handy possible Employee discounts possible Employee participation possible Staff Events Coaching Flexible working time possible Hybrid work possible Health measures Employment Mobility offers