Operator - Emergency and Service Control Center NSL (m/f/d)

Securitas Alert manages more than 78,000 active interconnections and about 43,000 intervention objects. Event messages - from fire, robbery or intrusion alarms to technical fault messages to passenger emergency call systems enter our control points daily. Learn more: securitas.de/alert | Watch the video below! ↓

Description Your main tasks: Support and support of customers and partners in challenges or issues related to alarm processing Own-responsible monitoring of all connected hazard, fire, intrusion and intrusion systems Central control of our intervention forces and monitoring compliance with predetermined response times Responsibility for coordination, documentation and monitoring of elevator systems, video circuits and special solutions Compliance with quality standards including data maintenance

Qualifications Take this with you: Ideally, you are already certified NSL specialist or have experiences from an emergency call and service control center with Cross-comers with first experience in security service or customer service are also welcome Joy of communication with customers Absolute team player Reliability and Non-Contributory Guide Well-kept appearance and good handling Ready for shift and weekend/feeding service You live our values: honesty, attention and helpfulness

Job location: Besselstraße 13, 68219 Mannheim Additional information Your Benefits at Securitas: Top remuneration – wage according to LTV security services BaWü 17,00 € Security & Perspective – An unlimited employment contract with the market leader of the security industry gives you planning security Relax well – With 30 holiday days a year you stay balanced and fit appreciation that is noticeable – whether birthday, wedding or Christmas – with the tax-free EdenRed voucher card you are regularly surprised Save made easy – Benefit from exclusive employee rebates with corporate benefits from well-known providers in the fields of technology, entertainment, lifestyle, finance, travel and much more Stay in motion – With the JobRad you drive clever, sustainable and fit through everyday life. Provided for later – With our company pension (bAV) and up to 20% employer grant you are financially on the safe side Full protection – even in leisure – the free Securitas group accident insurance protects you around the clock Solid retention – With fixed contact persons: inside project management & departments you never stand alone Always informed – With our online employee portal you are well connected Green incorporation – Through experienced colleagues, you will be in operation _ Our : Honesty | attention | helpfulness Together we ensure more security in the world. Securitas focuses on diversity! We stand for equal opportunities and diversity. As signatories to the Charter of Diversity, we reject any discrimination and look forward to applications for people regardless of gender, sexual orientation, ethnic and social origin, age, disability, religion or