0Team Leader Service Desk f/m/d (limited to 1 year)
Computacenter AG & Co. oHG | Germany | 01xxx Dresden | Temporary contract | Full time / Home office | Published since: 26.01.2026 on stepstone.de

Team Leader Service Desk f/m/d (limited to 1 year)

Branch: Computer science, informati... Branch: Computer science, information and communication technology


Computacenter is an international IT company with a 40-year success story. In Germany alone, around 7,000 people are driving the digital transformation: They develop IT strategies, implement new technologies or manage complex infrastructures - for the majority of DAX companies as well as for large contractors. As an independent partner of all leading IT manufacturers (such as Microsoft, Apple, IBM, HP, Cisco, Intel), we are on the move in all relevant technology areas: from cyber security, cloud and artificial intelligence to agile software development to workplace solutions for the Smart Factory. And the best of us? Very simple: The people who work with us, in their diversity, with their potential and their individual life plans. Sounds good? It's okay! Apply now. .

Your tasks • Your profile • What we offer

|| Please submit your CV and your application documents in German. As a team leader: in the Service Desk, you will find the exciting opportunity to play a decisive role in our company and to lead a highly motivated team. Your responsibilities include: You reliably and effectively manage the service-desk team from setting to coaching and training of your employees. You carry out detailed controlling to contribute to long-term business development. As a contact person for the service-desk team, you are available with questions about processes and escalations. You coordinate and implement measures to ensure service quality. You support the introduction, improvement and redesign of processes in the Service Desk. You can also perform your tasks remotely.

Ready for regular office presence to promote team development and knowledge sharing. At least three years of professional training or study (Bachelor) or corresponding professional training/work experience Good knowledge of the office environment Understanding figures, analytical and mathematical thinking abilities in managing and planning resources Communication strength as well as safe and convincing appearance Very good knowledge of German and English

Even if you do not fully meet all requirements, we encourage you to apply. At Computacenter we actively promote professional development and are ready to support our employees on their career path. || Please submit your CV and your application documents in German.

Stability - Long-term planning? Sure. As a driver of digitalization, we have been successfully on the move for more than 40 years. Mobile working & flexible working hours - trust is good. Point. Vacation - Time off? At least 30 days holiday plus customs days and paid special holidays. Further development - We invest in you: internal or external training, manufacturer certifications, specialist or management career, conferences, mentoring or coaching etc. Culture - The ''Du''' applies to us over all levels. We are close - and just ourselves. Participation - Our success? Your success! Using the Sharesave program, a combination of savings and share option plan, build assets. Diversity & Inclusion - There is a lot to do. We already pack it up, including future leadership programs for women, country-specific “People Panels” or internal groups of the LGBT+ community. .

Contact

ava Computacenter AG & Co. oHG
01139  Dresden
Germany
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The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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