1&1 | Germany | 76xxx, 40xxx Düsseldorf, Karlsruhe | Student job | Part time - flexible / Home office | Published since: 02.07.2026 on stepstone.de
Werkstudent - Campaign Management Broadband (m/f/d)
1&1 is one of the leading telecommunications providers in Germany with over 3,100 employees and nearly 16 million customer contracts. With pioneering spirit, unusual ideas and creative teams, we have won a leading market position in mobile and broadband connections. By combining the over 67,000 km long 1&1 fiber optic network and regional networks, we create Germany's most extensive fiber optic network. We also build the most modern 5G network in Europe, based on the new Open-RAN technology. With open interfaces and 5G functions in a powerful cloud infrastructure. We are the stock customers marketing experts - with personalized, data-driven campaigns binding on all contact channels and we develop our customers. Be part of 1&1. .
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Your tasks • Your profile • What we offer
We offer you exciting insights into the work of a telecommunications company and the way in which existing customer campaigns work. With us you can learn how campaigns are planned, coordinated and evaluated. For our Campaign Management Broadband team in the Customer Management business unit, we are looking for a dedicated student (w/m/d) for the Düsseldorf or Karlsruhe locations who wants to apply the knowledge learned in their studies and gain practical experience for their future careers.
At Campaign Management Broadband we are working on the development of our DSL and fiberglass customer base. The focus is on the design, implementation and control of measures for customer retention, contract extension and increase in sales. Your tasks include in detail: Continuous review of personalized communication and offerings Creation of marketing briefings for email templates and SMS Providing product briefings for call center agents Participation in testing and acceptance of new campaigns Working to implement existing customer campaigns Support in creating documents for Upper Management
You are a registered student (w/m/d) and would like to gain practical experience in campaign control? Then fit well into our team.
Also bring: First experience in product management, marketing or comparable activity. Reliability and a high level of quality awareness. Interest in the telecommunications industry and the motivation to quickly identify complex issues. Very good knowledge of German in word and writing. The possibility to work in the longer term besides studying 16-20 hours a week.
Attractive salary Strong community of team players Confidential working time with flexible classification and the possibility of working up to 40% mobile Numerous training options on and offline Discounts on 1&1 products and for various leisure offers In-house restaurant Free drinks and fresh fruit
Location
 | 1&1 | |
| Düsseldorf, Karlsruhe | ||
| Germany |
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