Karosseriewerke Dresden GmbH | Germany | 01xxx Radeberg | Permanent position | Full time | Published since: 18.12.2025 on stepstone.de
Quality assurance/complaint management (m/f/d)
KWD is a medium-sized group of companies with national and international growth. As a recognized and certified partner of the automotive industry, our company produces and distributes body parts and assemblies for vehicle construction. Together with expert talents, we want to open up perspectives for the future of our company, shape changes and develop ourselves. .
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Your tasks • Your profile • What we offer
Detection and verification of external/internal complaints/consultations, assessment of complainted parts Reviewing complainted parts direct customer communication Compilation of information on the processing of complaints/procedures Initiation of emergency measures in the event of customer complaints and control of the effectiveness of measures initiated, e.g. creating and distributing deficiencies and audit reports Examination of invoices and assignment to complaints Create statistics Shipment of material samples for testing in material institutes in coordination with QS goods receipt Leading and schools of employees with a focus on complaints Timely execution of complaint procedures (8D) in the databases of our customers; request and archive timely opinion Use of the relevant modules of the CAQ system
professional training many years of professional experience Knowledge of foreign languages, knowledge of English
an interesting task with task-specific incorporation Appropriate remuneration according to collective agreement regulated working hours Possibility of continuing vocational training occupational pension schemes Fit with grant Jobbike
Location
 | Karosseriewerke Dresden GmbH | |
| 01454 Radeberg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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